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michto1313
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Posts: 4
Registered: ‎03-21-2016
Location: marseille
Views: 151
Message 1 of 6

problem following up a Windows days

hello here my concern, I board bought a Lenovo IdeaPad laptop flex last 14 years
all is well until last night
a big update is carried out up to 50% all was well, except that the problem beep occurs every 2 to 3 seconds without drive forward!
So I wait 30 minutes 1 hour without anything to spend, so I decided to forcibly stop is in the rekindled
nothing
EFI Network 0 for IPV4 (C4-54-44-1F-04-59) failed start
EFI Network 0 for IPV6 (C4-54-44-1F-04-59) failed start
default boot device or boot missing Failled
Insert Recovery Media and Hit a button
Then select "Boot Manager" to choose a new start
device or boot to Recovery Media
I'm really in a bind
Thank you for your answer

Sr Support Specialist
Posts: 8,725
Registered: ‎11-30-2015
Location: PH
Views: 115
Message 2 of 6

Re: problem following up a Windows days

Hi michto1313 ,

 

 

Welcome to the Community Forums.

 

The moment it started showing Ipv's is like it is saying that either there is no Windows program on the pc or nothing to boot from to start Windows. 

 

Turn it off and remove the battery (if removable ) , ac adapter charger and harddrive (check on the support site for the userguide and hardware maintenance manual under documentation) .

 

Press and hold the Power button to drain remaining power .

Place back the battery and firmly connect the harddrive in . 

Use the Novo button (One Key Recovery key) to turn on and choose BIOS set up.

Check if the harddrive is detected on the main page .

Press F9 to load defaults and F10 to save and exit and restart . 

 

Update us how it goes.

 

Regards



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michto1313
Fanfold Paper
Posts: 4
Registered: ‎03-21-2016
Location: marseille
Views: 109
Message 3 of 6

Re: problem following up a Windows days

thank you for your reply !
which I have followed the instruction given out
at the end f10 to sauvgardement ok
pc arrives on a page
1: (windows installation) next
2: (install now)
3: (boot the installer)
4: (accept the contract) next
5: (a level up, install windows)
6: (accounting report)
is return back windows does not instaler
Sr Support Specialist
Posts: 8,725
Registered: ‎11-30-2015
Location: PH
Views: 96
Message 4 of 6

Re: problem following up a Windows days

Hi michto1313 ,

 

 

Greetings. 

Do you have anything important that you still need to back up?

You may need to slave the drive on a harddrive enclosure or have a service center do it for you. 

 

It may be the the Windows image may be corrupted . 

If after back up that you would like to factory reset (this would delete everything and reimage a fresh copy) , you may read thru the manual for specific steps to perform One Key Recovery.

 

You may also try if you can boot using another bootable drive or rescue media

About using rescue media , this would also allow you to run test and attempt to back up the original drive.

 

Update us onhow it would go for you. 

 

 

Regards

 



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michto1313
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Posts: 4
Registered: ‎03-21-2016
Location: marseille
Views: 86
Message 5 of 6

Re: problem following up a Windows days

Hello
for me the best solution would be a saugarde my important file
but what steps to follow so that I can do it myself

Sr Support Specialist
Posts: 8,725
Registered: ‎11-30-2015
Location: PH
Views: 77
Message 6 of 6

Re: problem following up a Windows days

Hi michto1313 ,

 

 

What I usually do once backup is done is to check if there is a physical problem with the harddrive.

Using a rescue image or using another harddrive to boot if available. Then running diagnostics .

 

What Windows version came with your machine?

 

If the harddrive test passed you can decide to perform repair using a recovery media.

 

See if you can still perform factory reset (One key recovery) to check if the harddrive partition is still ok .

This would however delete everything , Steps would be on the user and hardware manual from the support website.

 

 

Regards



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