04-24-2014 09:23 AM
I can't access my windows blue screen appear before widows starting and the system restarted
then the automatic repaire started but at the end it's faild
So i tried to use system recovery by pressing the small key near the charger and recovery starts loading then the blue screen appears again and the system restarted
I don't know what to do but before that i created a backup using on key recovery on an external hard and i restored it using system recovery without any problem but as i mentioned before i cant access the system recovery
my labtop( lenovo z400 , i7-3632qm,8GB ram,nvidia 635m gt)
sorry about my english
and thanks all
04-24-2014 09:41 AM
Welcome to Lenovo Community Forums!
I suggest having the Hard Drive Tested First.
Given that the OS Failed and The Recovery is also failing which both located on the harddrive.
If the Hard drive returned Fine Then you can Contact Lenovo Team on how to obtain a recovery CD (fees may apply).