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dimaggio
What's DOS?
Posts: 1
Registered: ‎06-26-2013
Views: 964
Message 1 of 2

screen randomly switches from 16:9 to 4:3 aspect ratio

My laptop screen randomly switches from 16:9 to 4:3 and then back to 16:9 - very annoying - pls help!

 

I have z580 i7-3632QM CPU @ 2.20Ghz 8gb Ram

 

Intel HD Graphics 4000 driver version 9.17.10.2817

 

Thanks

 

Michael

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 942
Message 2 of 2

Re: screen randomly switches from 16:9 to 4:3 aspect ratio

hi Michael,

 

Welcome to the Forums.

 

Can you try updating your display driver below (uninstall the old graphics drive first from Control Panel > Programs then reboot):

 

Intel® HD graphics Driver for Windows 7* and Windows 8*

Version:15.31.3.64.3071 (9.17.10.3071)

 

In addition, do you run any apps / games when the aspect ratio switches from 16:9 to 4:3 ?

 

 

Let me know your findings,

neokenchi



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