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xxx_xxx
What's DOS?
Posts: 1
Registered: ‎03-22-2016
Location: United States
Views: 230
Message 1 of 2

synaptic driver not working-Y50-70 touch Windows 10

I recently got my computer back from the lenovo repair, and the touchpad scolling was not working. I downloaded the Synaptic driver for Windows 10 and installed it. However, my computer appears to not recognize the new driver. The mouse is still labelled as "Lenovo Pointing Device" even if I uninstall the old driver and reinstall the new. I've tried updating the device through the device manager, but it only lists the options as "Lenovo Pointing Device". How do I get my computer to use the touchpad 2 finger scolling? I am disappointed that my computer came back with a new problem, they took almost 2 months to fix the original problem. 

Retired Support Specialist
Posts: 734
Registered: ‎08-24-2015
Location: Egypt
Views: 208
Message 2 of 2

Re: synaptic driver not working-Y50-70 touch Windows 10

Dear xxx,

 

Welcome in lenovo community,

Please try to uninstall the current touchpad driver, then install the below one,

 

https://download.lenovo.com/consumer/mobiles/1wya01af.exe

 

After that open the below path,

C:\Drivers\synaptic 

and install the driver from this folder.

 

Thanks,

Joseph

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