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Paper Tape
Posts: 4
Registered: ‎11-10-2015
Location: Iran
Views: 498
Message 1 of 2

unable to change screen resolution in Lenovo Y5070

Hi friends

i have newely purchased a Lenovo Y5070 (4k display).


i have installed windows 10 Enterprise.

my problem is i can't change my Display Resolution. in windows, in advanced display settings, the resolution item is grayed out and is set on 3840 * 2160. its very annoying and all applications window are very small to see.


in device manager, display adapters, there are two diplay adapters recognized:

Microsoft Basic Display Adapter

NVIDIA Geforce GTX 960M


but when i go to control panel, Display adapter properties, system only shows "Microsoft Basic Display Adapter"


when i tried to install drivers from companian drivers DVD, when i click in NVIDIA VGA drivers installation, system shows a warning in notfication area:

"This app can't run on this PC"

Realtek Bluetooth suite doesn't work on this version of Windows. learn more"

so to install,in device manager, i right clicked on unrecognized VGA card & selected update drivers & set the path to "My lenovo laptop companian drivers DVD"


any hep please

Bit Torrent
Posts: 2,378
Registered: ‎03-08-2012
Location: CA
Views: 475
Message 2 of 2

Re: unable to change screen resolution in Lenovo Y5070

Grayed out items means it not a option and supported.


As you stated it happened after upgrading to Windows 10. If you have Lenovo's latest drivers etc properly install and rebooted etc then it currently no supported.


Call Tech support as this a user forum. No answers or escalation of issues are likely to occur posting here.

T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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