08-08-2014 02:08 PM
Hi all, new member,
I have an Ideapad z560 laptop that I bought around four years ago. I had some issues with the battery and the laptop charger, which caused it to turn unexpectadly; This led the laptop having to restore settings a few times ( I dunno if this has anything to with the problem but I it may be worth mentioning). The laptop won´t recognize any wifi or "cable" networks now. I tried reinstalling the wifi driver, but it didnt help. When I go to my computer/properties/device manager (its in portuguese so I am using a rough translation) , the items under network adapters all show a yellow exclamation mark.
I tried calling tech support but he asked to into BIOS; I couldn´t because it (the laptop) kept asking me for a password I apparently dont know so I gave up on that front.
I dunno what to do, if anybody can offer help it will be greatly appreciated.