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guiebueno
Paper Tape
Posts: 1
Registered: ‎08-08-2014
Location: São Paulo
Views: 202
Message 1 of 1

wifi/cable internet not working

Hi all, new member,

 

I have an Ideapad z560 laptop that I bought around four years ago. I had some issues with the battery and the laptop charger, which caused it to turn unexpectadly; This led the laptop having to restore settings a few times ( I dunno if this has anything to with the problem but I it may be worth mentioning). The laptop won´t recognize any wifi or "cable" networks now. I tried reinstalling the wifi driver, but it didnt help. When I go to my computer/properties/device manager (its in portuguese so I am using a rough translation) , the items under network adapters all show a yellow exclamation mark.

 

I tried calling tech support but he asked to into BIOS; I couldn´t because it (the laptop) kept asking me for a password I apparently dont know so I gave up on that front.

 

 

I dunno what to do, if anybody can offer help it will be greatly appreciated.

 

thanks all

 

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