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jack8989
Blue Screen Again
Posts: 9
Registered: ‎10-20-2013
Location: Vietnam
Views: 11,189
Message 1 of 18

y510p stuck at lenovo logo

Hello, I just bought a new y510p laptop few days ago. It works fine for frist 3 days. Now, when I turn on the laptop, it stuck at lenovo logo screen and then restart. The recovery key doesnt work as well, it also dispay lenovo logo and then restart.

 

I really appreciate if anyone can help,

 

thanks

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jack8989
Blue Screen Again
Posts: 9
Registered: ‎10-20-2013
Location: Vietnam
Views: 11,185
Message 2 of 18

Re: y510p stuck at lenovo logo

Additional information: I don't connect any external device. I cannot access BIOS using F10 key
jack8989
Blue Screen Again
Posts: 9
Registered: ‎10-20-2013
Location: Vietnam
Views: 11,139
Message 3 of 18

Re: y510p stuck at lenovo logo

Can someone help me? 

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 11,123
Message 4 of 18

Re: y510p stuck at lenovo logo

please try this:

remove the battery, un-plug the ac power, press power button for 30-40 seconds, replace the battery and check if it works.

http://www.krasotaiskusstva.com
jack8989
Blue Screen Again
Posts: 9
Registered: ‎10-20-2013
Location: Vietnam
Views: 11,102
Message 5 of 18

Re: y510p stuck at lenovo logo

Thank you for offering an advice, However, It didnt work. 

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 11,082
Message 6 of 18

Re: y510p stuck at lenovo logo

if you have more than one ram sticks, please, try to remove/replace/switch them.

http://www.krasotaiskusstva.com
jack8989
Blue Screen Again
Posts: 9
Registered: ‎10-20-2013
Location: Vietnam
Views: 11,072
Message 7 of 18

Re: y510p stuck at lenovo logo

Ok, I figure it out. I sill leave the sd card connected when booting ( sd card is pure data format, it is not bootable or installed anything). When I remove the sd card, the machine work again. The problem is, it is still a bug, because I connected the sd card the whole time since beginning and it did not prevent booting. Suddenly, it block the computer booting progress now. When sd card is inserted, it even prevent accessing bios. So, I believe it is a serious bug/ error related to bios. Please forward this information to technician so that they can fix it. It is not convinience to live with such bug, eachtime i shutdown the machine, I have to remove sd card for the next boot???

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 11,052
Message 8 of 18

Re: y510p stuck at lenovo logo

have you tried to reset bios settings?

http://www.krasotaiskusstva.com
jack8989
Blue Screen Again
Posts: 9
Registered: ‎10-20-2013
Location: Vietnam
Views: 11,027
Message 9 of 18

Re: y510p stuck at lenovo logo

its ok now, i the only bug left I already told you. If i insert sd card before turning my lap on, it wont boot. 

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 11,024
Message 10 of 18

Re: y510p stuck at lenovo logo

try to change bios order.

http://www.krasotaiskusstva.com

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