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Blue Screen Again
Posts: 3
Registered: ‎08-01-2009
Location: United States
0 Kudos

y550 camera not working after upgrading to windows 7

I recently upgraded my y550 from vista home premium x64 to windows 7 home premium x64 and I can't get the built-in camera to work. Whenever I try to install the driver, it gives me the following error message:

 

"The USB Video Device has not found!

Please plug the USB Video Device and then run installation again"

 

Does anyone know how to fix this?

Paper Tape
Posts: 2
Registered: ‎01-30-2010
Location: china
0 Kudos

Re: y550 camera not working after upgrading to windows 7

at first ,you must make sure the camera is open.. use Fn+Esc to open it.

 

don't install the driver of lenovo .the auto-upgrade of windows 7 will install the camera 's driver by itself...

 

 

 

Blue Screen Again
Posts: 3
Registered: ‎08-01-2009
Location: United States
0 Kudos

Re: y550 camera not working after upgrading to windows 7

thanks for the suggestion!

 

i got it to work about a month ago though. the camera was open but it was just an issue with the driver.

What's DOS?
Posts: 1
Registered: ‎01-31-2010
Location: US
0 Kudos

Re: y550 camera not working after upgrading to windows 7

I am still having trouble with the camera. Can you pelase tell me what drivers you had to insall to get this working with Windows 7.

 

Thanks!!!

Highlighted
Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: y550 camera not working after upgrading to windows 7

first of all activate your camera by pressing fn + esc

 

after you locate the .inf file for the driver that you want to install, manually install the new driver. to do this, follow these steps:

- click start, right-click computer, and then click properties.in the tasks pane, click device manager.
- if you are prompted for an administrator password or confirmation, type your password or click continue.
- in device manager, locate the device for which you want to install the driver.

note to display hidden devices, click show hidden devices on the view menu.
- right-click the device, and then click update driver software.
- click browse my computer for driver software, click let me pick from a list of device drivers on my computer, and then click have disk.
- in the install from disk dialog box, click browse, locate an .inf file for the device driver that you want to install, and then click open. ( d:\drivers\camera )
- follow the steps in the update driver software devicename dialog box to update the driver.

 

or there is a folder named "drivers" on volume d, find the "camera" folder, run the setup ( probably CmDrvLdr.exe )

 


http://www.krasotaiskusstva.com
What's DOS?
Posts: 1
Registered: ‎02-06-2011
Location: Dallas, TX
0 Kudos

Re: y550 camera not working after upgrading to windows 7

Yup, Fn + Esc turned the Camera on and installed the needed driver...Thanks!

 

But, Lenovo has been the least helpful in this matter.. Upgrade to WIN 7 was a PAIN!!!!!!


dangerboy wrote:

at first ,you must make sure the camera is open.. use Fn+Esc to open it.

 

don't install the driver of lenovo .the auto-upgrade of windows 7 will install the camera 's driver by itself...

 

 

 


 

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: y550 camera not working after upgrading to windows 7

you should've un-installed drivers before upgrading windows...


http://www.krasotaiskusstva.com