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Paper Tape
Posts: 1
Registered: ‎01-18-2010
Location: USA
Message 1 of 2 (312 Views)

y560 multiple problems

I have a Y560 that is nearly the 1 yr old mark, and its been at the depot for nearly 3 weeks now


The hard drive initially died following a chkdsk test, and they sent me a 5G  5400 replacement for a 5G 7200, when I sent it back, they stated they didn't a correct replacement, and to call back later


then the slide nav and one theater button function started giving me problems just from slight movement of the chassis

which appears to be a bad solder joint or faulty motherboard.


and they are telling me that it needs a new keyboard


Has anybody else had this much problem with a brand new Y560???????



Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: CZ
Message 2 of 2 (218 Views)

Re: y560 multiple problems

hi webster2831
first of all, did you ship it back to service for hdd?
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