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Fanfold Paper
Posts: 9
Registered: ‎08-15-2011
Location: USA
0 Kudos

y570 Nvidia card no longer functions

My laptop restarted while I was sleeping last night, now the nvidia driver says no card is present and the light on the optimus switch is stuck on. Checked device manager and gpu-z, card does not show up at all, only the intel integrated graphics.

Fanfold Paper
Posts: 9
Registered: ‎08-15-2011
Location: USA
0 Kudos

Re: y570 Nvidia card no longer functions

Nevermind, I seemed to have fixed it. Video card must have come unseated, I opened up the bottom and pushed gently on the heatsink and turned it back on... good to go. Weird!

Retired Guru
Posts: 2,090
Registered: ‎07-13-2009
Location: USA
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Re: y570 Nvidia card no longer functions

Does that model have a actual "card"
that fits in a slot? (MXM)

I mean, if not, and gpu is soldered to motherboard,
you may have a problem...
Fanfold Paper
Posts: 9
Registered: ‎08-15-2011
Location: USA
0 Kudos

Re: y570 Nvidia card no longer functions

I'm not sure, I didnt remove the heatsink to check, but it looks to me like it's soldered on... so yes I am still worried.

Fanfold Paper
Posts: 9
Registered: ‎08-15-2011
Location: USA
0 Kudos

Re: y570 Nvidia card no longer functions

[ Edited ]

aaaaaaaaaaand it did it again. Computer suddenly shut down, reboots, no nvidia card.

Retired Guru
Posts: 2,090
Registered: ‎07-13-2009
Location: USA
0 Kudos

Re: y570 Nvidia card no longer functions

You better call tech support if you have warranty.