08-31-2014 02:17 PM
So uh, my warranty expired, and I did not find out abou this until a year or two after I purchased the laptop. Is there any other way to fix besides sending it for repairs? Otherwise I just bought a faulty laptop. :c
09-06-2014 09:55 PM
I have lenovo y580 bought in 2012 December. I did a battery gauge reset 2 days back. When the procees of discharging battery, at 2% reamaning suddenly lap turn off. after then, if i want to charge the battery. first i need to remove the battery. then i need to plug ac adapter to lap, after that only i can insert battery again. otherwise it won't charge. i check the charger it works fine. i also tried out holding power button for 30 sec. it also din't work for me. if some one comeup with a issue and solved or some one know a way to solve, please let me know. thanks
12-28-2014 02:55 AM
12-31-2014 03:27 AM
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with laptop not turning after battery gauge reset in your Lenovo Y580.
Please check with different battery and adapter if possible, this is to check if the issue is with battery and adapter.
If still the issue persist after swapping the battery, then it might be issue with the motherboard which needs to be replaced. Please visit the nearest service centre for further details.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps. Do post back if issue persists!
12-31-2014 07:08 AM
I wish you had come here before. That Battery guage reset in LEM is BROKEN, many people have had serious issues after using that.
What can you do -
1)Shutdown the laptop and disconnect power supply. ( I know its not turning ON, but just to be sure)
2) Disconnect the Battery.
3) Now, Connect ONLY the power supply and try to Turn ON.
Does it work?
4) If Step 3 fails, try the other way around, Connect ONLY the battery and try to Turn ON.
Does it work?
Post back the results and hope you find something encouraging.
01-03-2015 04:45 PM