12-31-2014 06:07 PM - edited 12-31-2014 06:17 PM
Solved! Go to Solution.
01-01-2015 07:18 AM
Obviously you can't recover data from a dead laptop. You would need to remove the hard drive to do that, but then warranty issues arise. In reviewing the User Guide for your model it is pretty limited on what the Owner can do unlike other laptops. The only option I see to resolve your problem is to send the laptop in for warranty service. When sent in I would point out to support that you need the data on the drive both verbally and in writing.
01-01-2015 08:48 AM
Btw, Thanks for the reply
It looks like my problem is solved.
I knew all the risk but i've read almost all topics about dead lenovo laptops. Y510, z500, z510 etc. %90 of them needed a power source reset and mainboard static electric dischage, and %10 was real mainboard malfunction. And i think lenovo services don't try this method because changing motherboard is a guaranteed solution! Waste of time.
So i had no time, i've made myself to disassembly my notebook. I ignored warranty process because it could take weeks.
Well ı've dissassembled it and pulled out battery. I've pressed power button 4 times of 10 sec periods, and then 30 sec long press. Without connect battery i've tried Ac adaptor and it started to work again! Then I plugged battery and everything went perfect.
I hope it helps to lenovo owners who has same problem. I think it's an bios problem. If you've windows, when it enters to sleep mode it can happen. Because a mainboard can't burn itself when you turn off your computer without a problem. That was my only hope and it worked.
01-01-2015 09:04 AM
Glad to hear you resolve the problem and thanks for posting back with a update.
Although you got the laptop up and running again, in the future you might want to use a flash drive for backing up of any important documents, pictures and data. Time spent can be a life saver at times.
01-01-2015 09:10 AM
That's for sure. I've had a lot of External hdd crashes ( one from firmware problem, one from droping it on ground , one, i still don't know, I'm keeping it for 5 years ) and i've got 2 separate backups.
You know, sometimes Murphy laws rule. That was one of them. While i write these on community, i've connected all of my HDD's and doing back up! Have a nice day!
02-18-2015 11:59 AM
02-25-2015 01:18 AM
I am having similar problems, and I tried what Yigitpar did, however without succes.
I contacted Lenovo repair support but got a standard answer, non informative.
I connected the power charger while the laptop was started up and active (Windows 8.1). Battery was close to going empty.
Immediately after connecting, the laptop shut-off, and was not starting up anymore with or without charger. Since I needed some data definitely that day I opened the device and did immediate data copying of the files of the HDD.
I then tried the laptop again, after having the battery temporarily disconnected for 15 minutes or so. Now the power LED lights up and the active LED on the front also. System does not start or boot, nothing on the screen, no sounds.
After connecting power charger the charge LED also gets lid up, but a mains power meter tells me that only 2W or so is drawn, so battery is not or hardly charging.
System never starts up, however when keeping power button pressed after about 10 seconds LEDs go off again.
Anyone has some suggestions (Lenovo tech guys?) what to do? Is there a way to reset the system and/or battery?
05-27-2015 05:59 PM
Have same problem but I won't risk loosing 8 more omnths of warranty.
I'll send it to Lenovo to fix it and after that I/m seriously thinking about selling my Z510. It's my first and last time that I've boubht laptop without access to battery or HDD. It's sick that I can't buckup my files now (most of them I have on main PC but not all of them). Laptop died during my vacation and I have some of photos and videos there :/