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pete_agreatguy
Token Ring
Posts: 60
Registered: ‎05-28-2014
Location: GB
Views: 2,169
Message 1 of 7

z580 error (file copying was not successful) 7 Series (HM76) C216 chipset driver win 8.1 pro 64 bit

Hi all,

 

I've recently done a clean install of Win 8.1 Pro x64. I've fully updated windows. I then moved onto installing drivers. I always start with chipset drivers.

 

I get the following error when trying to install the chipset driver:

 

File copying was not successful. Setup will exit.

 

intel_7series_error

 

 I did a Google search and discovered others were having this issue but they fixed it by removing two Windows Updates: KB3126593 and KB3147071. I tried this and I still get the above error message.

 

I also found the latest intel driver (see this post). I am currently using that as it installed without issues. However as advised in the Lenovo post I'd rather use the Lenovo driver.

 

Any help in getting the driver to install properly would be much appreciated.

Thanks for any help in advance, Pete Smiley Happy
tripplec
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Posts: 2,379
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Location: CA
Views: 2,158
Message 2 of 7

Re: z580 error (file copying was not successful) 7 Series (HM76) C216 chipset driver win 8.1 pro 64

Use the Lenovo release chipset Driver, not the intel one.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

pete_agreatguy
Token Ring
Posts: 60
Registered: ‎05-28-2014
Location: GB
Views: 2,156
Message 3 of 7

Re: z580 error (file copying was not successful) 7 Series (HM76) C216 chipset driver win 8.1 pro 64

Hi,

 

Like I said in my post above, I'd prefer to if we could sort out the error. At the moment I can't get the Lenovo one installed without getting the mentioned error.

Thanks for any help in advance, Pete Smiley Happy
tripplec
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Posts: 2,379
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Views: 2,128
Message 4 of 7

Re: z580 error (file copying was not successful) 7 Series (HM76) C216 chipset driver win 8.1 pro 64

I saw the Intel Logo on the quote. Not the Lenovo installer. You did not indicate it was the Lenovo version for Win 8.1 & your machine.

That another reason to use the OEM recovery reinstall package from the HD or get the recover media. It saves figuring out all the nuances of the installation.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

pete_agreatguy
Token Ring
Posts: 60
Registered: ‎05-28-2014
Location: GB
Views: 2,124
Message 5 of 7

Re: z580 error (file copying was not successful) 7 Series (HM76) C216 chipset driver win 8.1 pro 64


@tripplec wrote:
I saw the Intel Logo on the quote. Not the Lenovo installer. You did not indicate it was the Lenovo version for Win 8.1 & your machine.

That another reason to use the OEM recovery reinstall package from the HD or get the recover media. It saves figuring out all the nuances of the installation.

Apologies, I should have stated I was installing the Lenovo driver in the screenshot. After reading up more on it, it was suggested after uninstalling the two windows updates that you also run CCleaner (especially the registry cleaner part) and also delete the temporary files folder (to my knowledge CCleaner does this). I haven't tested this as I have chosen to restart the clean install of windows 8.1 pro. After booting for the first time I installed the Lenovo chipset driver without issues. I'm now updating windows. So this suggests it is windows updates which cause this issue.

 

I bought the z580 second hand and it never came with the onekey recovery :-( I'll be using Backupper to do a system image backup instead.

 

Thank you for your help still.

Thanks for any help in advance, Pete Smiley Happy
tripplec
Bit Torrent
Posts: 2,379
Registered: ‎03-08-2012
Location: CA
Views: 2,120
Message 6 of 7

Re: z580 error (file copying was not successful) 7 Series (HM76) C216 chipset driver win 8.1 pro 64

Yes, once you have a good working configuration. All you need is a good backed up image of the drive (all partitions) on and external target. You can created CD/DVD bootable from Backupper AOMEI which can located as well as restore the image and/or partition. You should test the media does boot and see the image file so you know its working.

As long as you have images to fall back on you will likely never need to use the starting software again.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

pete_agreatguy
Token Ring
Posts: 60
Registered: ‎05-28-2014
Location: GB
Views: 2,115
Message 7 of 7

Re: z580 error (file copying was not successful) 7 Series (HM76) C216 chipset driver win 8.1 pro 64


@tripplec wrote:
Yes, once you have a good working configuration. All you need is a good backed up image of the drive (all partitions) on and external target. You can created CD/DVD bootable from Backupper AOMEI which can located as well as restore the image and/or partition. You should test the media does boot and see the image file so you know its working.

As long as you have images to fall back on you will likely never need to use the starting software again.

Going to do a system image backup using Backupper as others have reported problems with Partition backups. Got a sandisk extreme USB 3 flash drive for the external media :-)

Thanks for any help in advance, Pete Smiley Happy

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