English Community

Software and Operating SystemLenovo Patch for SCCM
All Forum Topics
Options

17 Posts

09-10-2020

CA

19 Signins

75 Page Views

  • Posts: 17
  • Registered: ‎09-10-2020
  • Location: CA
  • Views: 75
  • Message 1 of 13

Is the Lenovo Update Catalog Agent mandatory?

2020-10-16, 17:50 PM

Hi @tlawson ,

 

We are in the midst of doing a Proof of Concept with Lenovo Patch Utility plug-in with SCCM.  

 

Is the Agent required/mandatory to use to be able to successfully deploy a Lenovo Driver update OR software update from the 3rd Party Catalog list (ie: Google Chrome)?

 

We have been able to successfully update drivers (my co-worker Ewing) and have also been able to update a non-customized package such as VLC Media Player without an Agent installed on the Workstations.    However, at the moment we are troubleshooting SCCM logs on why a Google Chrome update will not go through successfully (it is customized). 

 

I noticed on your site: https://forums.lenovo.com/t5/Lenovo-Patch-for-SCCM-Knowledge/Getting-Started-Lenovo-Patch-for-SCCM-Links-and-Prerequisites/ta-p/3497412

it does state: 

 

Each of your client machines must meet the following requirements to deploy non-Microsoft updates distributed by a WSUS server:

Must contain a copy of the code signing certificate in the appropriate certificate stores

Must have enabled the Allow signed updates from an intranet Microsoft update service location policy setting.

Reply
Options

1565 Posts

03-03-2016

US

3786 Signins

45263 Page Views

  • Posts: 1565
  • Registered: ‎03-03-2016
  • Location: US
  • Views: 45263
  • Message 2 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-16, 17:59 PM

@JeremyM10101010 

 

The LUCAgent is only required for the updates from the Lenovo Updates Catalog, not for the Third Party Applications Catalog.

 

I will clarify the requirements for the Lenovo Updates Catalog Agent in the documentation to ensure it is required only for the Lenovo Updates Catalog.

 

TLawson

Reply
Options

17 Posts

09-10-2020

CA

19 Signins

75 Page Views

  • Posts: 17
  • Registered: ‎09-10-2020
  • Location: CA
  • Views: 75
  • Message 3 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-16, 18:10 PM

Thanks @tlawson

 

Follow up question, to be Able to successfully Deploy 3rd Party Software updates, ie: VLC Media Player, Google Chrome, WinZip etc., do we need to do the following?

 

Must contain a copy of the code signing certificate in the appropriate certificate stores

Must have enabled the Allow signed updates from an intranet Microsoft update service location policy setting.

 

OR is the above Only for Lenovo Updates Catalog too?    

Reply
Options

17 Posts

09-10-2020

CA

19 Signins

75 Page Views

  • Posts: 17
  • Registered: ‎09-10-2020
  • Location: CA
  • Views: 75
  • Message 4 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-16, 18:15 PM

Hi @tlawson 

 

As well, do corporations typically use Lenovo Patch Utility to Only update "Non-Customized" 3rd Party Software Updates?     

 

Or is it typical they also Update "Customized" .mst files packages with Lenovo Patch Utility too?   By leveraging the 'Template' option or another way within SCCM to push an update to a customized package?

 

 

Thanks again!

 

Reply
Options

1565 Posts

03-03-2016

US

3786 Signins

45263 Page Views

  • Posts: 1565
  • Registered: ‎03-03-2016
  • Location: US
  • Views: 45263
  • Message 5 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-16, 18:38 PM

@JeremyM10101010 

 

@ JeremyM101010 wrote:
 

 

Follow up question, to be Able to successfully Deploy 3rd Party Software updates, ie: VLC Media Player, Google Chrome, WinZip etc., do we need to do the following?

 

Must contain a copy of the code signing certificate in the appropriate certificate stores

Must have enabled the Allow signed updates from an intranet Microsoft update service location policy setting.

 

OR is the above Only for Lenovo Updates Catalog too?

 

 

The Code Signing Certificate and the Allow signed updates from an intranet Microsoft update service location policy are required for ALL non-Microsoft updates.  To utilize the Lenovo Updates Catalog, the LUCAgent is an additional requirement on top of the previous two requirments. 

 

 

@ JeremyM101010 wrote:

 

Hi @tlawson 

 

As well, do corporations typically use Lenovo Patch Utility to Only update "Non-Customized" 3rd Party Software Updates?     

 

Or is it typical they also Update "Customized" .mst files packages with Lenovo Patch Utility too?   By leveraging the 'Template' option or another way within SCCM to push an update to a customized package?

 

 

Thanks again!

 

 

I have not had customers share that level of detail with us regarding the customizations to installations.

 

TLawson

Reply
Options

17 Posts

09-10-2020

CA

19 Signins

75 Page Views

  • Posts: 17
  • Registered: ‎09-10-2020
  • Location: CA
  • Views: 75
  • Message 6 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-22, 16:22 PM

Hi @tlawson

 

We are currently having difficulties Deploying/Updating some applications such as:  WinZip and Google Chrome.     With WinZip we have even tried a non-customized package, machines still not seeing the Available SCCM Update.    What I have noticed is it, is not coming up as ‘Required’. 

 

Question:  Are ALL of the logs to investigate part of the SCCM logs?   Or does Lenovo Patch Utility have a set of it’s own logs too to help investigate?

 

 

Thanks again!

Reply
Options

17 Posts

09-10-2020

CA

19 Signins

75 Page Views

  • Posts: 17
  • Registered: ‎09-10-2020
  • Location: CA
  • Views: 75
  • Message 7 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-22, 18:58 PM

Hi @tlawson

 

During troubleshooting updates failing, we discovered Lenovo Patch Utility is placing the content here:  c:\Windows\CCM\Temp directory on the client workstation.    Not the standard SCCM C:\Windows\ccmcache   directory.        Is this normal behaviour?

 

Right after it Downloads and attempts to Install the update deployed, it Deletes the Content from this Folder:  c:\Windows\CCM\Temp directory

 

Is it supposed to be installing content here:  c:\Windows\CCM\Temp      ???

Reply
Options

1565 Posts

03-03-2016

US

3786 Signins

45263 Page Views

  • Posts: 1565
  • Registered: ‎03-03-2016
  • Location: US
  • Views: 45263
  • Message 8 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-22, 20:01 PM

@JeremyM10101010

 

You can review the installation logs on a system at %ProgramData%\Lenovo\LenovoPatch\Installation\InstallationSandbox#date-time

 

The SCCM logs on the client will have some information in them as well, such as the WUAHandler.log, the UpdatesHandler.log, UpdatesDeployment.log.

 

Can you provide the KB Article ID of the updates you are having concerns about?

 

TLawson

Reply
Options

17 Posts

09-10-2020

CA

19 Signins

75 Page Views

  • Posts: 17
  • Registered: ‎09-10-2020
  • Location: CA
  • Views: 75
  • Message 9 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-22, 20:08 PM

Hi @tlawson 

 

The Article ID for Google Chrome is:  QGC860424075

The Article ID for WinZip is: QWZ25014245

(hope this is what you are referring to)

 

 

Not sure if you also seen the other question i had too:  

 

During troubleshooting updates failing, we discovered Lenovo Patch Utility is placing the content here:  c:\Windows\CCM\Temp directory on the client workstation.    Not the standard SCCM C:\Windows\ccmcache   directory.        Is this normal behaviour?

 

Right after it Downloads and attempts to Install the update deployed, it Deletes the Content from this Folder:  c:\Windows\CCM\Temp directory

 

Is it supposed to be installing content here:  c:\Windows\CCM\Temp      ???

 

 

Thanks.

 

 

 

Reply
Options

1565 Posts

03-03-2016

US

3786 Signins

45263 Page Views

  • Posts: 1565
  • Registered: ‎03-03-2016
  • Location: US
  • Views: 45263
  • Message 10 of 13

Re:Is the Lenovo Update Catalog Agent mandatory?

2020-10-23, 0:29 AM

@JeremyM10101010 

 

The %WinDir%\CCM\Temp folder can be used to handle BITS downloads, express updates, or content for delivery optimization to name a few instances.  I do not believe that CM will attempt to install from that folder thought.  Software Updates are not usually stored in CCMCache or the Temp folder permenantly.  It seems that once they are applied, they are gone, from my experience.

 

TLawson

 

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete