cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Jimsoder
Fanfold Paper
Posts: 5
Registered: ‎12-08-2016
Location: US
Views: 134
Message 1 of 5

Nvidia Driver fails to install through PATCH (P500)

Hi All

 

Model: P500 (30A6)

Patch: u3vdo47us14ws_pmr.exe

 

 

I'm trying to figure out why this update will not install though PATCH.

 

again, I am making the assumption that Windows Update is working as:

I can download and install MS updates without issue.

I can download and install other PATCH updates without issue

 

This one downloads, and it runs, but during installation it fails with the exit code of 0xe0e06080

 

I have created an installation package, and it installs without any issues using the same command line from the xml in PATCH (/VERYSILENT /PARAM="-N -S")

 

Thanks

 

 

Lenovo Employee tlawson
Lenovo Employee
Posts: 765
Registered: ‎03-03-2016
Location: US
Views: 91
Message 2 of 5

Re: Nvidia Driver fails to install through PATCH (P500)

@Jimsoder,

 

I am looking into this for you.

 

TLawson

Lenovo Employee tlawson
Lenovo Employee
Posts: 765
Registered: ‎03-03-2016
Location: US
Views: 61
Message 3 of 5

Re: Nvidia Driver fails to install through PATCH (P500)

@Jimsoder,

 

I cannot reproduce the error you are seeing.  Can you confirm the error code you are getting?

 

TLawson

Highlighted
Jimsoder
Fanfold Paper
Posts: 5
Registered: ‎12-08-2016
Location: US
Views: 42
Message 4 of 5

Re: Nvidia Driver fails to install through PATCH (P500)

I just ran it again, here's some snippets from the logs:

 

appologies for the lack of formatting

 

WUAHandler.log

Async searching completed. WUAHandler 12/6/2018 1:12:36 PM 4196 (0x1064)
Successfully completed scan. WUAHandler 12/6/2018 1:12:36 PM 16612 (0x40E4)
Going to search using WSUS update source. WUAHandler 12/6/2018 1:12:43 PM 19848 (0x4D88)
Synchronous searching of all updates started... WUAHandler 12/6/2018 1:12:43 PM 19848 (0x4D88)
Successfully completed synchronous searching of updates. WUAHandler 12/6/2018 1:19:35 PM 19848 (0x4D88)
1. Update: 5b936ad5-88d2-4ef4-8387-061d510fa613, 1 BundledUpdates: 0 WUAHandler 12/6/2018 1:19:35 PM 19848 (0x4D88)
1. Update (Missing): NVIDIA Graphic Driver - 10 [64] - 23.21.13.9125 (5b936ad5-88d2-4ef4-8387-061d510fa613, 1) WUAHandler 12/6/2018 1:19:35 PM 19848 (0x4D88)
Async installation of updates started. WUAHandler 12/6/2018 1:19:40 PM 19848 (0x4D88)
Update 1 (5b936ad5-88d2-4ef4-8387-061d510fa613) finished installing (0x80070643), Reboot Required? No WUAHandler 12/6/2018 1:20:19 PM 14824 (0x39E8)
Async install completed. WUAHandler 12/6/2018 1:20:19 PM 14824 (0x39E8)
Installation job encountered some failures. Error = 0x80240022. Commit Result = 0x00000001. WUAHandler 12/6/2018 1:20:19 PM 19848 (0x4D88)
Installation of updates completed. WUAHandler 12/6/2018 1:20:19 PM 19848 (0x4D88)

 

WindowsUpdate.log

2018/12/06 13:19:40.5216489 13468 19848 ComApi * START * Federated Install ClientId = CcmExec (cV: kmk6hVbNWUam+h9q.34.0)
2018/12/06 13:19:40.5218847 13468 24800 ComApi * START * Install ClientId = CcmExec
2018/12/06 13:19:40.5218867 13468 24800 ComApi Allow source prompts: No; Forced: No; Force quiet: Yes; Attempt close apps if necessary: No
2018/12/06 13:19:40.5218950 13468 24800 ComApi Updates in request: 1
2018/12/06 13:19:40.5219035 13468 24800 ComApi ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2018/12/06 13:19:40.5229706 4688 22776 IdleTimer WU operation (CInstallCall::Init ID 15) started; operation # 141; does not use network; is not at background priority
2018/12/06 13:19:40.5231677 4688 22776 Agent Beginning install of conventional work item
2018/12/06 13:19:40.5232474 13468 24800 ComApi *QUEUED* Updates to install = 1
2018/12/06 13:19:40.5232492 13468 24800 ComApi Install ClientId = CcmExec
2018/12/06 13:19:40.5234084 4688 752 Agent * START * Installing updates CallerId = CcmExec
2018/12/06 13:19:40.5234099 4688 752 Agent Updates to install = 1
2018/12/06 13:19:40.5243477 4688 752 Agent Title = NVIDIA Graphic Driver - 10 [64] - 23.21.13.9125
2018/12/06 13:19:40.5243512 4688 752 Agent UpdateId = 5B936AD5-88D2-4EF4-8387-061D510FA613.1
2018/12/06 13:19:43.5791240 4688 17676 Agent WU client calls back to install call {C329F31E-AB02-4AEE-AF22-E2595C149A17} with code Call progress and error 0
2018/12/06 13:19:43.6486606 4688 752 DownloadManager Preparing update for install, updateId = 5B936AD5-88D2-4EF4-8387-061D510FA613.1.
2018/12/06 13:19:46.1430132 4688 752 DownloadManager ExtractUpdateFiles
2018/12/06 13:19:46.1433950 27660 24028 Handler * START * Command Line Install Updates to install = 1
2018/12/06 13:20:17.9916120 27660 24028 Handler Command line install completed. Return code = 0xe0e06080, Result = Failed, Reboot required = false
2018/12/06 13:20:17.9917663 27660 24028 Handler * END * Command Line Install 0x8024200b
2018/12/06 13:20:17.9997893 4688 752 Agent LogHistory called. idUpdate={5B936AD5-88D2-4EF4-8387-061D510FA613}.1, resultMapped=80070643, resultUnMapped=E0E06080
2018/12/06 13:20:18.0035863 4688 752 Agent Install updates CallerId = CcmExec
2018/12/06 13:20:18.0037024 13468 20232 ComApi Install ClientId = CcmExec
2018/12/06 13:20:18.0037080 13468 20232 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0
2018/12/06 13:20:18.0037739 13468 20232 ComApi Reboot required = False
2018/12/06 13:20:18.0037772 13468 20232 ComApi Exit code = 0x00000000; Call error code = 0x80240022
2018/12/06 13:20:18.0037789 13468 20232 ComApi * END * Install ClientId = CcmExec
2018/12/06 13:20:18.0038109 4688 17676 Agent WU client calls back to install call {C329F31E-AB02-4AEE-AF22-E2595C149A17} with code Call complete and error 0
2018/12/06 13:20:18.0039880 13468 24800 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0
2018/12/06 13:20:18.0039974 13468 24800 ComApi * END * All federated installs have completed. ClientId = CcmExec (cV = kmk6hVbNWUam+h9q.34.0)

Lenovo Employee tlawson
Lenovo Employee
Posts: 765
Registered: ‎03-03-2016
Location: US
Views: 12
Message 5 of 5

Re: Nvidia Driver fails to install through PATCH (P500)

@Jimsoder,

 

Can you verify that the package is extracting to C:\drivers\<package name> and that the installer is running during the deployment?  The error message you show, I do not see anywhere, but I do notice that the update name says Update (Missing)... in the log file.  Can you verify the Update has been downloaded, and is available on the DP for the client?

 

TLawson 

Holiday Deals
HAPPENING NOW!

Get the best deals on PCs and tech now during the Holiday Sale
Shop the sale

Top Kudoed Authors