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Jimsoder
Fanfold Paper
Posts: 5
Registered: ‎12-08-2016
Location: US
Views: 395
Message 1 of 4

Nvidia Driver fails to install through PATCH (W541)

Hi All

 

Model: W541

Patch: gjdm35ww.exe

 

 

I'm trying to figure out why this update will not install though PATCH.

 

I am making the assumintion that Windows Update is working as:

I can download and install MS updates without issue.

I can download and install other PATCH updates without issue

The machine has been reimaged multiple times during diagnostics

 

this one downloads, and it runs (I can see the Intel and then later, the Nvidia installer kicks off), the Intel driver updates, but the Nvidia still shows the old version installed (353.62)

 

digging into the Windows Update logs, I can see that it exits with exit code 0, which should be a success - but obviously it would fail the detection check.

 

I have created it as an application, running as system and it installs without issue.

I have installed it as local system (psexec -s) and it installs again without issue.

 

any idea's?

 

Lenovo Employee tlawson
Lenovo Employee
Posts: 926
Registered: ‎03-03-2016
Location: US
Views: 327
Message 2 of 4

Re: Nvidia Driver fails to install through PATCH (W541)

@Jimsoder,

 

Looking into this for you.

 

TLawson

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Lenovo Employee tlawson
Lenovo Employee
Posts: 926
Registered: ‎03-03-2016
Location: US
Views: 274
Message 3 of 4

Re: Nvidia Driver fails to install through PATCH (W541)

@Jimsoder,

 

After much research, I have found that the NVidia installer performs a Windows Update check, which prevents it from installing during the update.  Since WU is driving this, it fails.  We will be working to resolve this issue in the future.

 

TLawson

jfranche825
Fanfold Paper
Posts: 8
Registered: ‎11-25-2015
Location: US
Views: 186
Message 4 of 4

Re: Nvidia Driver fails to install through PATCH (W541)

We had the same issue.

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