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6 Posts

09-21-2020

CA

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Updates Not Showing As "Required"

2020-09-21, 16:52 PM

Hello,

 

 

 

Need some assistance with the following scenario

 

 - Updates have been confirmed to be needed on the machine by running the Lenovo System Update tool - made a not of the critical updates

 - Found these updates, published, downloaded and deployed them within SCCM

 - Added them to a software update group for deployment but they show up as not required - this contradicts what LSU

 

 

 

Any idea why?

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6 Posts

09-21-2020

CA

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  • Posts: 6
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  • Message 2 of 5

Re:Updates Not Showing As "Required"

2020-09-21, 16:53 PM

More Screenshots

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1565 Posts

03-03-2016

US

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Re:Updates Not Showing As "Required"

2020-09-21, 17:53 PM

@EOCL 

 

Regarding the screenshot from your MEM/SCCM environment, can you enable the KB Article column, move it near the title field, and resnap a screenshot.  This will help us to know what updates you are reporting on.  Additionally, the screen shot of Lenovo System Update does not contain any information about the model you are scanning against.  Can you provide the model, ex. ThinkPad T14s, and the MTM, ex. 20T0002UUS?  You can find the MTM by opening a command prompt and typing in

 

WMIC CSPRODUCT GET NAME

 

Also from Lenovo System Update, can you expand a few of the updates presented by clicking the downl arrows by the check box.  I would like to see the Version and Installed version.  This will help any analysis.

 

Many of our updates have the exact same title, but have different KB Article IDs due to the way we create content, so some of the updates you see in the console may not be the ones matched up to the ones in Lenovo System Update.  Additionally, we update the catalog 2x a month, where Lenovo System Update is updated more frequently.  Updates will appear in Lenovo System Update prior to showing up in the Lenovo Updates Catalog in Lenovo Patch.

 

TLawson

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6 Posts

09-21-2020

CA

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  • Message 4 of 5

Re:Updates Not Showing As "Required"

2020-09-21, 18:04 PM

With Article and Unique IDs

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6 Posts

09-21-2020

CA

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎09-21-2020
  • Location: CA
  • Views: 60
  • Message 5 of 5

Re:Updates Not Showing As "Required"

2020-09-21, 18:28 PM

Detailed LSU

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