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1 Posts

06-20-2020

AU

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CONNECTING SMART GLOBE WITH LENOVO 7

2020-06-20, 23:21 PM

Hi there,

 

I have purchased an Arlec smart globe and have it all set up in the Google App. But when I say "Hey Google, turn on kitchen light", it says "sorry I could not reach Grid Connect" or "sorry unavailabe at this time".  I've unistalled, unlinked and reinstalled and relinked and it appears all set up correctly in the google app but the Smart Display keeps saying either of the above.  What am I doing wrong?

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1837 Posts

01-10-2019

SK

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Re:CONNECTING SMART GLOBE WITH LENOVO 7

2020-06-23, 9:50 AM

Hi @Vic66,

 

Welcome to the Community!

 

Can you control the bulbs using the Google Home app? I'm not sure if those bulbs are compatible with the Smart Display...

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


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Please do not ask me questions by Personal Message; questions belong in the forums.



Proszę nie zadawać mi pytań przez wiadomości prywatne, publikując pytanie na forum masz większe szanse na otrzymanie odpowiedzi, a być może pomożesz również komuś, kto ma podobny problem.



Lütfen, sorularınızı bana kişisel mesajlarıyla göndermeyın, sorunuzu foruma yazınca cevabınızı daha hızlı alacaksınız, ayrıca aynı sorunu yaşayan diğer kullanıcılara yardımcı olabilirsiniz.

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1 Posts

06-20-2020

AU

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Re:CONNECTING SMART GLOBE WITH LENOVO 7

2020-06-26, 7:41 AM
Hi there Yes I can control it on my phone but what bulbs do I need to ask google to turn on or off lights???
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103 Posts

03-14-2019

US

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Re:CONNECTING SMART GLOBE WITH LENOVO 7

2020-06-28, 15:16 PM

Make sure the brand is added to services... then go to google home and add the device to the google home.

Like one example,    Cree light bulbs,  You first need to add smart things, then you need to add the devices to smart things, then after that go to google home services add smart things, and then finally you can go to google home and add the devices.. It seems complicated but once you do it its always there..  and it gets easier with each new device.. 

 

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