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3 Posts

03-23-2019

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  • Message 1 of 13

Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-19, 15:39 PM

I most commonly use my display for cooking.  I use the Cookbook feature to search for the recipe I want, then select the recipe.  The problem is while stored in your cookbook, you can see the whole recipe.  The ingredients list is cut short, as well as the instructions.  So, I click the button to go to the full recipe, which is does.  But after the last update, the display goes back to home photo scrolling after 60 seconds!!  If the Cookbook feature isn't going to show me the whole recipe, and I obviously can't cook my whole recipe in under 60 seconds, then the Cookbook feature is now COMPLETELY USELESS!!

 

I've already Submitted feedback via the display twice on this issue in the past month and haven't heard anything about it being addressed.   If this doesn't get fixed, I'll simply sell my unit to someone and go with a different one.  I've been very disappointed in the lack of support on this seemingly forgotten Lenovo product. 

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103 Posts

03-14-2019

US

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  • Message 2 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-19, 18:58 PM

Have you tried my recipe chef.  it has to be linked,  but it allows to make your own recipes .. I didn't know google had this working yet, but I haven't really been keeping up with the cookbook aspect of the displays.. 
Heres that page for the account and info .

https://rezepthos.com/en/index.html

Ill check in the my recipes when i get a chance. 

 

 

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103 Posts

03-14-2019

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  • Message 3 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-19, 19:02 PM

Mine closed in about 15 seconds displaying that webpage with a recipe..  yep never use to do that.

 

 

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1837 Posts

01-10-2019

SK

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  • Message 4 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-20, 9:13 AM

Hi @nrmeyers and @bobinh2otown,

 

Welcome to the Community!

 

Thank you for reporting this issue. Can you both confirm that the firmware version of your Displays starts with: 22.81.37? 

 

You mentioned, that the recipe that you choose from your cookbook disappears from the screen after 15 or 60 seconds.Can you go through the recipe step by step as shown on this video (starting at 5:00)?

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Polski    Türkçe   Moto English



Please do not ask me questions by Personal Message; questions belong in the forums.



Proszę nie zadawać mi pytań przez wiadomości prywatne, publikując pytanie na forum masz większe szanse na otrzymanie odpowiedzi, a być może pomożesz również komuś, kto ma podobny problem.



Lütfen, sorularınızı bana kişisel mesajlarıyla göndermeyın, sorunuzu foruma yazınca cevabınızı daha hızlı alacaksınız, ayrıca aynı sorunu yaşayan diğer kullanıcılara yardımcı olabilirsiniz.

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103 Posts

03-14-2019

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  • Message 5 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-21, 17:30 PM

I just posted what version of my displays are on another post about show me device command.. 

 

 

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1837 Posts

01-10-2019

SK

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  • Message 6 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-22, 8:37 AM

Thanks @bobinh2otown

 

@nrmeyers are you using the same firmware version?

 

Are you able to go through the recipe step by step?

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Polski    Türkçe   Moto English



Please do not ask me questions by Personal Message; questions belong in the forums.



Proszę nie zadawać mi pytań przez wiadomości prywatne, publikując pytanie na forum masz większe szanse na otrzymanie odpowiedzi, a być może pomożesz również komuś, kto ma podobny problem.



Lütfen, sorularınızı bana kişisel mesajlarıyla göndermeyın, sorunuzu foruma yazınca cevabınızı daha hızlı alacaksınız, ayrıca aynı sorunu yaşayan diğer kullanıcılara yardımcı olabilirsiniz.

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3 Posts

03-23-2019

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  • Message 7 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-23, 13:17 PM
@Ala_Lenovo, yes firmware version 22.81.37. I can do Step by Step.
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20 Posts

05-03-2020

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  • Message 8 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-24, 18:28 PM

It would appear the last update introduced a number of problems. I wish Google would push the last version back until they resolve these problems.

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1837 Posts

01-10-2019

SK

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  • Message 9 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-05-25, 11:18 AM

Hi @nrmeyers,

 

Thanks for providing the firmware version. I escalated the issue to Google, I hope it will be fixed soon.

 

As for the possibility of rolling back to the previous firmware version, this is a decision that can be taken by Google only. I'm afraid I can't help you about this. 

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Polski    Türkçe   Moto English



Please do not ask me questions by Personal Message; questions belong in the forums.



Proszę nie zadawać mi pytań przez wiadomości prywatne, publikując pytanie na forum masz większe szanse na otrzymanie odpowiedzi, a być może pomożesz również komuś, kto ma podobny problem.



Lütfen, sorularınızı bana kişisel mesajlarıyla göndermeyın, sorunuzu foruma yazınca cevabınızı daha hızlı alacaksınız, ayrıca aynı sorunu yaşayan diğer kullanıcılara yardımcı olabilirsiniz.

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1837 Posts

01-10-2019

SK

1052 Signins

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  • Posts: 1837
  • Registered: ‎01-10-2019
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  • Views: 28743
  • Message 10 of 13

Re:Cookbook feature is now completely USELESS!! - "Show Full Recipe" disappears after 60 seconds

2020-06-24, 10:33 AM

Hi @nrmeyers,

 

I received an information from Google that this issue was fixed. Can you confirm?

 

Thank you,

 

Ala
Polish, Turkish & Smart Home Community Lead


  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Polski    Türkçe   Moto English



Please do not ask me questions by Personal Message; questions belong in the forums.



Proszę nie zadawać mi pytań przez wiadomości prywatne, publikując pytanie na forum masz większe szanse na otrzymanie odpowiedzi, a być może pomożesz również komuś, kto ma podobny problem.



Lütfen, sorularınızı bana kişisel mesajlarıyla göndermeyın, sorunuzu foruma yazınca cevabınızı daha hızlı alacaksınız, ayrıca aynı sorunu yaşayan diğer kullanıcılara yardımcı olabilirsiniz.

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