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06-25-2020

US

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Display is black

2020-06-25, 1:33 AM
I only had this product for 8 months now ithe display is black
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1837 Posts

01-10-2019

SK

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Re:Display is black

2020-06-25, 8:10 AM

Hi @Ccardenas25,

 

Welcome to the Community!

 

Have you tried performing a factory reset on the device? Does anything appear on the screen after the reset (for example the initial Lenovo logo)? If the factory reset won't solve the problem, I suggest contacting our service:

https://smartsupport.lenovo.com/us/en

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


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Please do not ask me questions by Personal Message; questions belong in the forums.



Proszę nie zadawać mi pytań przez wiadomości prywatne, publikując pytanie na forum masz większe szanse na otrzymanie odpowiedzi, a być może pomożesz również komuś, kto ma podobny problem.



Lütfen, sorularınızı bana kişisel mesajlarıyla göndermeyın, sorunuzu foruma yazınca cevabınızı daha hızlı alacaksınız, ayrıca aynı sorunu yaşayan diğer kullanıcılara yardımcı olabilirsiniz.

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