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19 Posts

11-14-2013

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Frequent freezes

2019-01-30, 0:08 AM

I've got the Smart Display 10. I've been experiencing frequent freezing on the device. Often, I'll wake up in the morning and I see a frozen clock screen showing 7:00 PM or something. I have the latest update. I also have problems streaming audio or video for more than 10-15 minutes. I'm not doing anything at all unusual with it.

 

Has anyone found any sort of success fixing this issue?

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5031 Posts

04-19-2012

SK

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Re: Frequent freezes

2019-01-31, 14:52 PM

Hi ,

 

 

Welcome to the Community,

 

What have you tried so far, troubleshooting wise?




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




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19 Posts

11-14-2013

US

12 Signins

95 Page Views

  • Posts: 19
  • Registered: ‎11-14-2013
  • Location: US
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  • Message 3 of 5

Re: Frequent freezes

2019-01-31, 14:54 PM

Reboots and factory resets. Not sure what else I can try. Suggestions?

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5031 Posts

04-19-2012

SK

7895 Signins

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  • Posts: 5031
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Re: Frequent freezes

2019-02-04, 15:41 PM

,

 

If you tried rebooting and factory resetting then there must be an issue with the OS.

 

Since there is no way to manually fix that, and only service can do  that, I would give Lenovo a call and get it fixed.

 

 




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська  Moto English



 


 


 


 

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1 Posts

06-27-2020

US

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Frequent freezes

2020-06-27, 5:07 AM
Mind has done this 3 times in the month I’ve had it. What ended up being your solution?
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