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6 Posts

09-04-2018

United States of America

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Issues with Ambient Mod

2018-09-04, 14:55 PM

Anyone else having either of the following issues with Ambient Mode photo slideshow?

  1. After an unknown amount of time in Ambient Mode displaying pictures from an album, the screen background stops displaying pictures and just shows a black screen with the time (wrong time--known issue)
  2. The pictures shown come from an album with over 300 pictures, but we tend to see the same 50 again and again--seems something is either wrong with the RNG for selecting the next photo or its a weighted selection process

Anyone else having these issues?

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296 Posts

08-02-2018

Philippines

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Re: Issues with Ambient Mod

2018-09-05, 2:06 AM

Hi slumberlust! 

 

Welcome to the community forums! 

 

   We will check/test this issue that you have now. We will update your once we have an answer. 

 

 

Regards, 

Matt_lenovo



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6 Posts

09-04-2018

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Re: Issues with Ambient Mod

2018-09-07, 23:22 PM

Any update?

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736 Posts

08-02-2018

United States of America

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Re: Issues with Ambient Mod

2018-09-07, 23:53 PM

This might help.

 

Screen States While in Ambient Mode

• Getting Dark State: When the surroundings get dark or the remote control has not been operated for a specific period of time, the TV screen becomes darker. The TV screen returns to Ambient state when any of the following occurs:
- The surroundings get bright before the TV screen turns completely black.
- Any button on the remote control is pressed.
- The Bixby function is used.
>>Note: In this mode, the TV is ready to process voice guides and voice commands.

• Blank Screen State: If the surroundings get dark to a specific level or there is no external operation, the TV turns "soft-off". When the surroundings get bright or when the remote control is operated, the TV screen returns to Ambient state.
>> Note: In this state, the TV cannot process voice guides and voice commands.

• TV Off State: The TV is powered completely off.
- To enter Ambient Mode when the TV is powered off, press the Ambient Mode button on the remote control.
- To enter TV mode, press the Power button.

 



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9 Posts

09-08-2018

United Kingdom of Great Britain and Northern Ireland

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Re: Issues with Ambient Mod

2018-09-09, 8:48 AM

Wrong device thread support dude!

 

I also see this behaviour...

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9 Posts

09-08-2018

United Kingdom of Great Britain and Northern Ireland

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Re: Issues with Ambient Mod

2018-09-09, 8:49 AM
Wrong device!
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434 Posts

08-02-2018

United States of America

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Re: Issues with Ambient Mod

2018-09-09, 10:48 AM

Hey there, slumberlust! Another help here. 

 

May we know the model name of the device that you are referring to so we can check on it? 

 

Regards! 



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9 Posts

09-08-2018

United Kingdom of Great Britain and Northern Ireland

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Re: Issues with Ambient Mod

2018-09-09, 19:12 PM

The clue is in the NAME of the forum he's poted the original comment in.

Let me help you out...

 

Smart Display with Google Assistant

 

*shakes head*

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6 Posts

09-04-2018

United States of America

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Re: Issues with Ambient Mod

2018-09-12, 13:38 PM

It's the lenovo smart display, as mentioned by the previous poster.

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6 Posts

09-04-2018

United States of America

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  • Message 10 of 12

Re: Issues with Ambient Mod

2018-09-21, 15:25 PM

Bump, the issue where we are only seeing a small percentage of our photo album continues.

 

With regards to the black screen, I do believe this is some sort of 'sleep' setting beacuse if we walk by it then pops up the picture within ambient mode again.  Any way to disable this feature if we want pictures always?

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