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06-25-2020

IE

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Lenovo Smart Display 10 Stuck on Almost Done

2020-06-25, 14:22 PM

Just set up my new Lenovo Smart Display, however the device is stuck at the "Almost Done" screen with a blue "Finish Setup" below. Restarting the device brings it back to the same screen. No way to get past this.

 

I've tried factory resetting the device to perform the stup again, but alas, I still get stuck at the same point.

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1 Posts

06-25-2020

IE

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Re:Lenovo Smart Display 10 Stuck on Almost Done

2020-06-25, 14:29 PM

If the blue "Finish Setup" is a button then it is not responding to touch either.

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1837 Posts

01-10-2019

SK

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Re:Lenovo Smart Display 10 Stuck on Almost Done

2020-06-26, 8:33 AM

Hi @HitsujiTMO,

 

Welcome to the Community!

 

If the setup does not complete and even the factory reset doesn't help, it's best to contact our service for a replacement. You can use this website to create a service request ticket:

https://smartsupport.lenovo.com/us/en

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


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Please do not ask me questions by Personal Message; questions belong in the forums.



Proszę nie zadawać mi pytań przez wiadomości prywatne, publikując pytanie na forum masz większe szanse na otrzymanie odpowiedzi, a być może pomożesz również komuś, kto ma podobny problem.



Lütfen, sorularınızı bana kişisel mesajlarıyla göndermeyın, sorunuzu foruma yazınca cevabınızı daha hızlı alacaksınız, ayrıca aynı sorunu yaşayan diğer kullanıcılara yardımcı olabilirsiniz.

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