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2 Posts

03-14-2019

United States of America

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Lenovo Smart Display unable to switch WiFi network

2019-06-01, 16:18 PM

I'm having an issue with my router and the wifi network that the Smart Display was on is no longer available. So I cannot connect my smartphone to the network that the Smart Display is looking for,t change the Smart Display to a different network. There are no available options in the Google Home app when I select the Smart Display. 

I don't want to totally reset the Smart Display and lose all the customizing I've done. 

I don't know what to try next. 

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11 Posts

03-24-2015

United States of America

13 Signins

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Re: Lenovo Smart Display unable to switch WiFi network

2019-06-03, 16:48 PM

I came across the same thing. In the Google Home app on my phone I found my Lenovo Smart display and clicked the GEAR at upper right. Then look down the list for Wi-Fi. I clicked on Forget. I then clicked on ADD device on the Home app, it found the LSD and I chose the new wi-fi network. Hope this helps. I did NOT Factory reset the LSD.

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2 Posts

10-28-2020

United States of America

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Lenovo Smart Display unable to switch WiFi network

2020-10-28, 14:59 PM
I have the same problem, in my app not show me the divice
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46 Posts

05-03-2020

United States of America

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Re:Lenovo Smart Display unable to switch WiFi network

2020-11-02, 18:43 PM

@ Miamo wrote:
 

I have the same problem, in my app not show me the divice

 

Are you using the Google Home app? Tap on the device in the app, then the gear in the upper right. Then scroll down to "Wi-Fi" and tap on "forget". Note, you have to be on the same wifi. 

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1 Posts

01-05-2016

UK

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Re:Lenovo Smart Display unable to switch WiFi network

2020-12-12, 7:55 AM

This only works if you've got an Internet connection available from the WiFi network, if the WiFi network no longer has an Internet connection it appears the only way you can change networks is to do a factory reset.

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