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17 Posts

11-02-2019

France

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Lenovo smart clock - can't control music or volume with external speaker

2019-11-04, 21:37 PM

Hello,

 

I connected my smart clock to a chromecast audio speaker and then when i play the music on, i loose the spotify control on the screen (next, back, pause). Can't control the volume too, i need to say it, buttons on the device do nothing...

The workaround i've found is to create a group with my Lenovo and my speaker, then, when i play the music, i put the volume to 0 on the Lenovo to only have the speaker's music and by this way i keep the music controls on the screen. But, if i say to Google to increase the volume, i need to mute the volume again on the Lenvo which is not very practical...

 

Can you correct this bug please, to maintain music control on externals speakers please ? And allow to control the volume by the buttons too ?

 

It's the second bug i've found in few days... Is this producted realy finished ? I'm very dispointed :(

 

Thanks

 

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5497 Posts

04-19-2012

Slovakia

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Re: Lenovo smart clock - can't control music or volume with external speaker

2019-11-05, 10:35 AM

,


Welcome to Community,

 

I'll raise the issue with Google, thank you for bringing it to our attention.

 

Can you please submit feedback from your device using #sound controls ?

 

On the question of whether the product is complete, the answer is that the OS is constantly evolving. Much like a PC there will always be issues that need to be addressed in order to improve the experience.


Miguel Gonzalez

EMEA Consumer Technical Trainer
Lenovo Slovakia

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17 Posts

11-02-2019

France

53 Signins

416 Page Views

  • Posts: 17
  • Registered: ‎11-02-2019
  • Location: France
  • Views: 416
  • Message 3 of 7

Re: Lenovo smart clock - can't control music or volume with external speaker

2019-11-13, 17:31 PM

Hi Miguel,

 

I reported the issue from the device, i hope someone form Google will listen all these feedback

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5497 Posts

04-19-2012

Slovakia

8025 Signins

306209 Page Views

  • Posts: 5497
  • Registered: ‎04-19-2012
  • Location: Slovakia
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  • Message 4 of 7

Re: Lenovo smart clock - can't control music or volume with external speaker

2019-11-28, 14:06 PM

I'll follow up again this upcoming week 


Miguel Gonzalez

EMEA Consumer Technical Trainer
Lenovo Slovakia

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17 Posts

11-02-2019

France

53 Signins

416 Page Views

  • Posts: 17
  • Registered: ‎11-02-2019
  • Location: France
  • Views: 416
  • Message 5 of 7

Re: Lenovo smart clock - can't control music or volume with external speaker

2019-12-18, 17:59 PM

@Miguel_Lenovo : Any news on that ?

 

I've received the last update 6.27.8, but the problem still exist. Maybe is't a lack of feature ?

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5497 Posts

04-19-2012

Slovakia

8025 Signins

306209 Page Views

  • Posts: 5497
  • Registered: ‎04-19-2012
  • Location: Slovakia
  • Views: 306209
  • Message 6 of 7

Re: Lenovo smart clock - can't control music or volume with external speaker

2019-12-23, 14:50 PM

Waiting on update, but as soon as I have something concrete will post here. Thank you for patience and merry xmas.


Miguel Gonzalez

EMEA Consumer Technical Trainer
Lenovo Slovakia

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3 Posts

05-15-2020

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎05-15-2020
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  • Message 7 of 7

Re:Lenovo smart clock - can't control music or volume with external speaker

2021-03-28, 22:20 PM

Hi @pascal95170  - did you ever find any solution to this? It's really frustrating to loose Spotify touch controls just to get better audio, seems like it should be straightforward to fix.

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