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10-14-2021

United States of America

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Need a fix for blank black screen on 10in smart display

2021-10-14, 1:35 AM

My Lenovo Google home smart display has been bricked for two months after the last update. All it does is sit there with a black screen but I can hear the voice prompts. Anyone have any luck fixing this?

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5537 Posts

11-04-2019

United States of America

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Re:Need a fix for blank black screen on 10in smart display

2021-10-14, 13:07 PM

 

Welcome to the Community Forums @ Mason1818 !

 

Glad to have you posting here!

 

Please share here your Lenovo Smart Display's MTM (machine type-model) number for us to check its specifications as this would help us detail more about your machine variant while keeping the confidentiality of your serial number.

 

It can be seen through the device's label/sticker or its original packaging and does usually have a format of Z********R as an example.

 

Here's a link as well that contains additional methods in obtaining your device's details.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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