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5489 Posts

04-19-2012

Slovakia

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  • Message 11 of 19

Re: Nest Cam Video wont play on Lenovo

2019-03-06, 15:44 PM

,

 

Have you sent feedback from the display?


Miguel Gonzalez

EMEA Consumer Technical Trainer
Lenovo Slovakia

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7 Posts

02-21-2019

Canada

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  • Message 12 of 19

Re: Nest Cam Video wont play on Lenovo

2019-05-02, 12:15 PM
Yes, but unfortunately no response. Its only the voice activated nest cameras that dont work
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1 Posts

05-28-2019

United States of America

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  • Message 13 of 19

Re: Nest Cam Video wont play on Lenovo

2019-05-28, 0:51 AM
Thanks for that. At least I can still monitor my front yard. How do you get the voice command to work? The whole reason I purchased this device is to monitor my 2 cameras. My 8 inch worked great, so I picked up the 10 inch when I saw it on sale. Now neither one works by voice command.
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18 Posts

07-29-2019

United States of America

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  • Message 14 of 19

Re: Nest Cam Video wont play on Lenovo

2019-07-29, 9:53 AM

Just joined here to discuss this topic.

 

My Lenovo Smart Display also recently stopped streaming Nest video feeds.

 

It initially worked great.  About a month ago it suddenly stopped.

 

Is Lenovo going to address this issue?

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1 Posts

12-30-2020

Portugal

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  • Message 15 of 19

Re:Nest Cam Video wont play on Lenovo

2020-12-30, 22:18 PM

Hi,

 

I just bought a new lenovo yoga to use as a home assistant device and I also have the same issue. 

 

When I issue a voice command to show a camera it just acknowledge but nothing shows up. 

If I open Google home app and select the camera it work fine. The issue is just voice. 

 

Have anyone found a solution for this?

 

 

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5235 Posts

01-10-2019

Slovakia

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  • Message 16 of 19

Re:Nest Cam Video wont play on Lenovo

2021-03-08, 12:11 PM

Hi @ Hsfeup,

 

I'm sorry for the delay in my response. I just spotted your post.

 

There is a known Google Assistant issue regarding streaming problems from smart cameras. There is a tech team working on a solution for this issue.

 

Please, submit feedback through your device by saying Hey Google, send feedback and describing the issue briefly. Any feedback shared by users gives the tech teams some valuable information.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


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14 Posts

01-09-2015

United States of America

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  • Message 17 of 19

Re:Nest Cam Video wont play on Lenovo

2021-06-10, 16:52 PM

My issue is somewhat similar. It seems if I let my Lenovo display sit idle and ask it to display my nest camera stream, it stays on the home screen with audio feed from the camera but no video feed. It will then say "There was a glitch, please try again in a few seconds." After the glitch error I can ask to view a camera stream again and it works. Same issue when swiping down on the display and choosing cameras. I have a video of the issue as well if that will help get Google off their butts to fix it.

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2968 Posts

11-04-2019

United States of America

287 Signins

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  • Message 18 of 19

Re:Nest Cam Video wont play on Lenovo

2021-06-11, 17:33 PM

@ Earlie_Sanders wrote:

My issue is somewhat similar. It seems if I let my Lenovo display sit idle and ask it to display my nest camera stream, it stays on the home screen with audio feed from the camera but no video feed. It will then say "There was a glitch, please try again in a few seconds." After the glitch error I can ask to view a camera stream again and it works. Same issue when swiping down on the display and choosing cameras. I have a video of the issue as well if that will help get Google off their butts to fix it.

 

Hello @ Earlie_Sanders!

 

Thanks for posting here at the Community Forums!

 

You may click on this link and follow the steps provided in there in order for Nest cam to play video into the Lenovo Smart Display.

 

The steps provided in there are to be performed through the Nest cam (and app) itself as well as your connection as well.

 

As for the Lenovo Smart Display, try performing a factory reset with the device powered on by pressing down both the volume+ / volume- button for 8 seconds.

Once done, follow the on-screen instructions to set up your device again and test.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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14 Posts

01-09-2015

United States of America

18 Signins

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  • Message 19 of 19

Re:Nest Cam Video wont play on Lenovo

2021-06-11, 22:30 PM

Already did a factory reset and probably anything else you will give as a basic troubleshooting step. This same exact issue is happening on my friend`s JBL Linkview Smart Display running the same cast version.This is clearly a software issue that needs to be addressed in maybe a new cast version. 

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