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12-23-2019

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Smart clock not charging Pixel 2 XL

2019-12-23, 3:31 AM

I want to charge my Pixel 2 XL with the USB port on the back of the SmartClock. I'm using a USB to USB c cable from Amazon Basics. It charges fine plugged into the wall but if I plug into the USB port in the back of the clock I get no charge.

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5031 Posts

04-19-2012

SK

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Re: Smart clock not charging Pixel 2 XL

2019-12-23, 14:20 PM

Hi ,

 

Have you tried charging something else? Just to confirm the issue is not just with the phone or cable?




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




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2 Posts

12-23-2019

US

7 Signins

61 Page Views

  • Posts: 2
  • Registered: ‎12-23-2019
  • Location: US
  • Views: 61
  • Message 3 of 3

Re: Smart clock not charging Pixel 2 XL

2019-12-23, 16:26 PM

Crazy because the cable works when plugged into the wall but I tried another cable and the one worked. Weird, both cables are AmazonBasics but the second works just fine.

 

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