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10-18-2020

US

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Unable to link Smart Display

2020-10-18, 4:30 AM

Hello,

 

Setting up a new Smart Display (purchased over a yr ago.) Went thru the setup successfully but when try to link the display to my account, the circle keeps spinning forever. I tried factory rest the display, delete and reinstall Google app but still same problem. Help!

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3374 Posts

01-10-2019

SK

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Re:Unable to link Smart Display

2020-10-19, 8:50 AM

Hi @crazyefool,

 

Welcome to the Community!

 

You can try to factory reset your Smart Display once again and then leave it unplugged for a while before trying to link it. Please, let me know if this will work for you. 

 

If this won't work, I suggest contacting our service. It is possible that the device is defective. 

https://smartsupport.lenovo.com/us/en/supportphonelist

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


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