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01-28-2019

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10" Smart Display blurry/not loading Google stock images

2019-01-28, 20:36 PM

I recently purchased a 10" Smart Display after purchasing a Google Home Hub over the holidays. I have both set to play Google featured photos while in ambient mode, however the Google device has no issues while the Lenovo starts off fine but after cycling through a few photos it starts having issues loading the next photo with a spinning circle over a blurry photo. I've rebooted, tried switching to one of the clocks and then go back to the Google photos etc but it keeps doing the same thing. The Google device doesn't have this problem. I'm pretty sure I've seen at least one other person here with this issue. Fix on the way?

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5020 Posts

04-19-2012

SK

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Re: 10" Smart Display blurry/not loading Google stock images

2019-02-05, 10:27 AM

Hi ,

 

Welcome to the Community,

 

I have not been able to reproduce this, it seems to be working fine for me but let's see if more users are facing this issue to see if it is widespread.

 

In the meantime I would suggest sending feedback to Google and to use the hashtag #BlurryGoogleStock 

 

 




Miguel Gonzalez
Smart Device, Gaming & Spanish Community Leader


Lenovo Slovakia


 


 


 




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3 Posts

01-28-2019

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Re: 10" Smart Display blurry/not loading Google stock images

2019-02-05, 17:57 PM

Thanks @Miguel_Lenovo ! When I get a minute I will post a link here to the post I saw with the exact same issue .

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5020 Posts

04-19-2012

SK

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Re: 10" Smart Display blurry/not loading Google stock images

2019-02-06, 9:19 AM

Thank you ,

 

Would you be able to share some pics of the behavior as well?




Miguel Gonzalez
Smart Device, Gaming & Spanish Community Leader


Lenovo Slovakia


 


 


 




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3 Posts

01-28-2019

US

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Re: 10" Smart Display blurry/not loading Google stock images

2019-02-10, 0:09 AM

Soooo... it's fixed :)

 

I'm not sure if they fixed something behind the scenes or if my device made the change or adapted after being plugged in for a solid 2 weeks. I switched back from the clock to Google photos to get some pics and and now they're all loading with no issues.  

0 person found this solution to be helpful.

This helped me too

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Re: 10" Smart Display blurry/not loading Google stock images

2019-02-11, 9:31 AM

I wish I could take credit for the fix :D

 

Glad it sorted itself out, hope you keep enjoying your Display. by the way, did you try the Interpreter feature yet?




Miguel Gonzalez
Smart Device, Gaming & Spanish Community Leader


Lenovo Slovakia


 


 


 




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