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Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-15, 21:03 PM

When I try to connect through "Paired Bluetooth Devices" and click "enable paring mode" I get a pop for "Pairing mode active. go to bluetooth settings on your phone or tablet to connect to kitchen display". My bose soundtouch SA-5 does not have a display. It is in pairing mode through the soundtouch app as "ready to pair". I've always connected through bluetooth on my phone to activate the pairing with bluetooth audio previously. I've found otherwho have made this work with soundtouch 10 speakers so not sure what I am doing wrong? Thank you.

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Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-16, 5:02 AM

Hi Thomas24680!

 

Welcome to the Community Forums,

 

You may want to check this similar discussion regarding Bluetooth Speaker pairing in Smart Display. A workaround has been provided on the thread to use the cast function on the Lenovo Smart Display to cast audio to external Bluetooth devices. This function is only applicable to cast enable receiving devices. You may want to check the Bluetooth speaker that you're using if it's cast enabled.

 

Regards,

 

 

Moderator comment: Link above expanded for transparency.

- https://forums.lenovo.com/t5/Smart-Display-with-Google/Bluetooth-to-unrelated-speaker/m-p/4168119?Source=social_eservices&Medium=LITHIUM&Term=eServices_&Content=20180916_20180916050249&linkId=56924793#M132?CID=ww:lenovosocial:20x9m6



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  • Message 3 of 13

Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-16, 7:41 AM

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-16, 15:24 PM

When you say cast are you refering to a google standard similar to chromecast? This is not bluetooth. Bluetooth is not a google transmission standard. Are you saying the product is not compatible wit transmitting bluetooth audio to another device. Also under "choose default speaker from music and audio" I have no option to pair bluetooth device for the lenovo smart display.

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Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-16, 15:33 PM

Per the link you sent this is not an actual solution. Disappointing to see google leave control and updates for this upto third part vendors. I thought this was just a hardware terminal for google software. Beware buyer per the link you sent it is explicit it is now bluetooth transmitting compatible. Please notify the community once these updates have been made similar to actuall google devices. Which google made a smart screen and could still return this for a google product....

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Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-17, 12:01 PM

,

 

As mentioned by , the Smart Display does not output, you can cast to it but not connect Bluetooth speakers to it. 




Miguel Gonzalez
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Lenovo Slovakia


 


 


 




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Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-18, 4:07 AM

This is not a solution. This is just stating the product is not compatible and comparible with features of google home devices.

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  • Message 8 of 13

Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-09-19, 9:18 AM

,

 

Thank you for your feedback, but this is exactly the answer to your question. The device does not currently support this. There is no workaround to making this work.

 

I would encourage you to send feedback to google using the voice command "feedback."




Miguel Gonzalez
Smart Device, Gaming & Spanish Community Leader


Lenovo Slovakia


 


 


 




  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська  Moto English



 


 


 


 

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  • Message 9 of 13

Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-10-26, 21:32 PM

Just came here looking for a solution to this problem and all I can say is "wow!"   You can't connect an external speaker of any sort to the "
Smart" display?   I don't know what to say to this especially considering just how poor the audio of the unit is.   

 

Sigh.  Guess I'll be sticking with the Amazon Show gen2, it can link to external speakers but doesn't need to as the sound quality is significantly better than the Smart Display.   And I was really excited about getting into the Google echosystem using the Lenovo device.

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  • Message 10 of 13

Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2018-10-26, 23:45 PM

I know, right? It's ridiculous. I wish I thought the new update would solve this problem, but I've not read anything that makes me think it will. I wish I'd never bought it.

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  • Message 11 of 13

Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2019-01-01, 15:34 PM

Here is a pick of the screen when trying to set the default speaker on the Smart Display. It is lacking the option to choose a Bluetooth speaker.

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  • Message 12 of 13

Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2019-01-01, 15:35 PM

Here is a screenshot of my Google Mini on the same screen with the ability to connect to a Bluetooth speaker .

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  • Message 13 of 13

Re: Can't connect Lenovo Smart Display to Bose SA-5 sountouch speaker.

2019-08-26, 18:00 PM

My conversations with Google and Lenovo have not gotten me any further on pairing external bluetooth with Lenovo products. I attached the results from my talks in the link below. Lenovo and Google spent a few days blaming each other on Twitter but never said if bluetooth audio out will ever come to Lenovo products. I have the clock and the speaker sucks pretty bad, pairing a bluetooth speaker could correct this problem.

 

https://forums.lenovo.com/t5/Lenovo-Smart-Display-Lenovo/Connect-Smart-Clock-to-Bluetooth-speaker/m-...

 

THIS THREAD SHOULDN'T BE MARKED AS SOLVED, ITS NOT.

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