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08-21-2019

GB

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  • Registered: ‎08-21-2019
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Connect to same WIFI - Smart Display cannot be found

2019-08-21, 6:46 AM

 

Hey everyone,

 

I received my 8" Lenovo Smart Display yesterday and have attempted to set the device up with no luck, feel like pulling my hair out :smileysad:

 

I've made sure  AP isolation is turned off on my router settings, also I've uninstalled and reinstalled the Google Home App, rebooted the Smart Display multiple times using hard reset, unplugged and rebooted the router too...still nothing.

 

I've attempted to set up the device using another phone (Google Pixel 3) the problem persists.

 

The picture is what is displayed on my phone trying to set up the smart Display, whilst on the Smart Display it's reading 'Connected' 

 

I've run out of ideas of how to get my device working and hope you can assist me.

 

Thank you!

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