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08-19-2019

US

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  • Posts: 1
  • Registered: ‎08-19-2019
  • Location: US
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Lenovo Smart Display - Video Calls

2019-08-21, 1:31 AM

Issue Resolved: I am hoping someone can provide some guidance. I received a Lenovo Smart Display Sunday as a gift. 

 

I'm struggling with making video calls. I'm an Apple iphone XR user. I set up Google Duo on my phone, connected my phone number to the Duo account, and set up Duo in the Google Home Settings. I've read dozens of comments, articles and watched videos relating to making video calls. I still have not figured out why I cannot make video calls. Each time I try to make a video call, the device says that I need to complete a step in the Google Home app first. I followed all of the instructions I found relating to setting up Google Duo to no avail.

 

I was wondering if the video call issue is still a known issue. I would appreciate any insight anyone can offer.

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