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04-19-2012

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Announcing Alexa Communication for Smart Tab

2019-08-09, 12:23 PM

 

Starting from today, we will be updating the Alexa Show Mode application via Google Play store for Smart Tab P10, Smart Tab M10FHD, and Smart Tab M10HD.

 

In this new release, a major update is a new feature: Alexa Communication. Alexa Communication is a service that provides calling and messaging between supported Alexa devices and the Alexa app at no additional cost. “Alexa Communications” is the feature that our customers mentions the most, hoping that Smart Tab could introduce this feature. Now we enable below features:

  • Voice/Video Calling
  • Messaging
  • Announcement

 

Another important feature of Alexa Communication is “Drop-In”, this will be enabled later this year. More introduction about “Alexa Communication” across Alexa devices can be found below:  https://www.amazon.com/gp/help/customer/display.html/ref=hp_bc_nav?ie=UTF8&nodeId=202136140

 

Once our users update their Alexa Show Mode application via Google Play, as well as updating the dock’s firmware, the users will be able to enjoy Alexa Communications. The updating process, including both the App update and dock firmware updates, by default, will be automatic and the users do not need to specifically do anything.

 

The Smart Tab product team will continue to bring new features as well as improving User Experience for our products.




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




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5 Posts

02-27-2019

FR

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Re: Announcing Alexa Communication for Smart Tab

2019-08-15, 16:36 PM
Merci !
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4097 Posts

01-22-2010

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Re: Announcing Alexa Communication for Smart Tab

2019-08-30, 17:31 PM
Moved to proper board.

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4 Posts

10-19-2019

GB

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Re: Announcing Alexa Communication for Smart Tab

2019-10-19, 22:14 PM

There are SERIOUS issues with this on the M10 units,  I have had 4 of these and THREE had problems setting up the ALEXA Communications, not a good start.

PLEASE, PLEASE, PLEASE Lenovo, get this fixed!

.

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5031 Posts

04-19-2012

SK

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Re: Announcing Alexa Communication for Smart Tab

2019-10-29, 9:35 AM

Hi Everyone,

 

So I got feedback from the engineers and Amazon, we were able to reproduce and it is now a priority to fix. Amazon and Lenovo teams are working on an update that will fix this.

 

In the meantime, the workaround is to log out of your Amazon account and re-login.




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




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4 Posts

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Re: Announcing Alexa Communication for Smart Tab

2019-11-03, 13:54 PM

Hi Miguel,

Thanks,... BUT:

that worked once on an M10 last week.

Now I have had to reset one of my P10's and it does not work, Also another M10 also will now not work.

The communication function is truely broken.

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02-15-2011

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Re: Announcing Alexa Communication for Smart Tab

2019-11-20, 11:23 AM

Are any of the communication features available in the UK yet?

 

I have a P10, and none of the communication features work - for example when I try to send an announcement I get the response "Sorry, you cannot send announcements from this device yet". My tablet and dock both have the latestb firmware.

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10-19-2019

GB

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Re: Announcing Alexa Communication for Smart Tab

2019-11-20, 17:53 PM

Hi Susdev,

I have 2 P10's, and I use the CALL functionality, I don't think any of the other communications features are there yet, the calling feature works BUT it sometimes requires the tablets and docks to be be restarted and sometimes the calls disconnect after a while, so still not very rhobust I'm afraid.

Hope thats helpful.

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