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04-26-2020

GB

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Spotify Issues

2020-04-26, 1:35 AM

I've had a Lenovo Smart Tab M10 with alexa show mode for around 5 months now and have really loved the product despite it's little hiccoughs, however recently I have discovered a new issue. I have upgraded my spotify account to premium and linked it with the spotify skill. on asking alexa to play a song or playlist, or even to simply open the spotify app, the app opens for less than a second before booting me out and back to the home screen. Spotify works perfectly on this device if I don't use alexa to access it, but that slightly defeats the purpose of an alexa enabled device. 

 

I've checked for available updates, uninstalled spotify and the spotify skill, deleted alexa show mode's stored data and cache and tried again from scratch, but this has not resolved the issue. I'm not sure what else I can try. Any assistance would be appreciated. Thanks in advance.

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3448 Posts

01-10-2019

SK

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Re:Spotify Issues

2020-04-28, 15:00 PM

Hi @LordFell,

 

Welcome to the Community!

 

Were you able to set up Spotify with Alexa as described here? Is Spotify your default music service for Alexa?

https://support.spotify.com/us/listen_everywhere/voice_assistants/alexa/

https://www.tomsguide.com/us/how-to-play-spotify-alexa,review-5286.html

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


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3 Posts

04-26-2020

GB

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Re:Spotify Issues

2020-04-28, 17:50 PM

I was able to link my account and set spotify as my default media player as listed on the instructions above both times I attempted this. On asking alexa to play spotify, she says "Here's spotify" followed by the spotify splash screen before I get kicked back to the home screen. 

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3 Posts

04-10-2020

AR

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Re:Spotify Issues

2020-04-28, 20:52 PM

Have you tried just telling it to play an specific song or playlist? Like "Alexa, play happy birthday" or "Alexa, play 90s songs"

 

If Spotify is set as your default music player, it should start playing right away in the background (Spotify won't show up on the screen)

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3 Posts

04-26-2020

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Re:Spotify Issues

2020-04-29, 0:20 AM
I've tried getting her to play one of my playlists, one of the community playlists, my daily mix, a specific song and a general genre. Each time she will respond with "here's (thing I requested) from spotify" before switching out of show mode to open spotify. I've checked that spotify is my default, and it definitely is. She also automatically searches spotify for music. Thanks for the reply
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3448 Posts

01-10-2019

SK

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Re:Spotify Issues

2020-04-29, 9:40 AM

Hi @LordFell,

 

You can try performing a factory reset of your tablet and then link Spotify with Alexa again. Let us know if this helps.

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! Did you participate in our forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

PL: Witaj w Społeczności! Czy wypełniłeś już naszą ankietę? Powiedz nam co lubisz na naszym forum, a gdzie możemy się poprawić. Chętnie czytamy Wasze komentarze!

TR: Lenovo Topluluğuna hoş geldiniz! Forum anketimize katıldınız mı? Lütfen forumumuz hakkında neleri beğendiğinizi ve neleri geliştirebileceğimizi bize bildirin. Yorumlarınızı okumayı seviyoruz!
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5 Posts

10-06-2020

FR

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Re:Spotify Issues

2020-10-06, 2:16 AM

spotify is an extremely cool and smart music player for android devices, but there are some bugs during use.

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5 Posts

10-06-2020

FR

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Re:Spotify Issues

2020-10-07, 8:23 AM

Spotify Premium I downloaded it at AndroidRub.com/spotify-premium, the best quality app available today, and it's completely free.

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1 Posts

10-28-2020

ES

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Re:Spotify Issues

2020-10-28, 8:27 AM

Spotify Premium Apk is my favorite. I also used it with the best music with the best sound quality and without limits, it has music of all styles and genres.

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2 Posts

11-05-2020

CA

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Re:Spotify Issues

2020-11-05, 7:53 AM

Newbie here ;)

I download Spotify music to Mp3 with Tunelf Spotify Music Converter without Premium to avoid these issue.

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