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BoffinUK
Paper Tape
Posts: 5
Registered: ‎02-08-2019
Location: GB
Views: 1,157
Message 1 of 8

Calendar display and related skills don't work in show mode

Hi there

 

I have setup my Smart tab and dock, and all the Alexa skills work in Show mode except ones related to displaying or reading out the calendar.  In show mode, it will not display calendar entries on the screen, and Alexa simply times out when asked a question about the calandar.   

 

Everything works correctly when using Alexa with the tablet out of the dock, and you can even successfully add things to the calendar in show mode using Alexa, so the accounts appear to be correctly linked.   I only have one google mail account associated with the calendar, and I have tried unlinking / relinking and uninstalling / reinstalling the Show application.

 

How do I fix the calendar visability in show mode?

Administrator
Administrator
Posts: 5,583
Registered: ‎04-19-2012
Location: SK
Views: 1,110
Message 2 of 8

Re: Calendar display and related skills don't work in show mode

Hi @BoffinUK,

 

Welcome to the Community,

 

Can you please confirm the version of your Lenovo Show Mode app and dock firmware version please?




Miguel Gonzalez
Smart Device, Gaming & Spanish Community Leader


Lenovo Slovakia


 


 


 




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BoffinUK
Paper Tape
Posts: 5
Registered: ‎02-08-2019
Location: GB
Views: 1,094
Message 3 of 8

Re: Calendar display and related skills don't work in show mode

Hi Miguel
 
The "Amaxon Alexa - show mode for Lenovo" app version number is 1.0.7327.0 (31st Jan 2019), and the "Lenovo Smart Dock Firmware Updater" app is 1004.0001.0003.0046 (13th Jan 19).
 

 

Thanks.

BoffinUK
Paper Tape
Posts: 5
Registered: ‎02-08-2019
Location: GB
Views: 1,011
Message 4 of 8

Re: Calendar display and related skills don't work in show mode

There has been a change related to this issue - the Alexa voice skills related to the diary have now started working, but the diary entries still do not show on the screen in show mode.

 

Is this a common issue and if so when is it due to be resolved in a future firmware update?

Administrator
Administrator
Posts: 5,583
Registered: ‎04-19-2012
Location: SK
Views: 985
Message 5 of 8

Re: Calendar display and related skills don't work in show mode

Hi @BoffinUK,

 

Thank you for the update,

 

Amazon still looking at this, but I am certain this will get fixed once identifyed.

 

Will keep you guys updated, thanks for your patience.




Miguel Gonzalez
Smart Device, Gaming & Spanish Community Leader


Lenovo Slovakia


 


 


 




  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська  Moto English



 


 


 


 

Linkerbox
Paper Tape
Posts: 4
Registered: ‎03-13-2019
Location: US
Views: 906
Message 6 of 8

Re: Calendar display and related skills don't work in show mode

Follow up on related issue... when I ask Alexa to show the calendar the calendar displays the ITEMS of the calendar but NOT the dates on the left hand side.  When I start swiping on the tablet, the dates magically appear.  I would assume the date on the left side would be intended to be shown from the beginning.  (Yes all of the software and firmware is up to date, just got the device yesterday.)

Administrator
Administrator
Posts: 5,583
Registered: ‎04-19-2012
Location: SK
Views: 891
Message 7 of 8

Re: Calendar display and related skills don't work in show mode

@Linkerbox,

 

Thank you for the additional information, will add it to my investigation notes.




Miguel Gonzalez
Smart Device, Gaming & Spanish Community Leader


Lenovo Slovakia


 


 


 




  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська  Moto English



 


 


 


 

BoffinUK
Paper Tape
Posts: 5
Registered: ‎02-08-2019
Location: GB
Views: 478
Message 8 of 8

Re: Calendar display and related skills don't work in show mode

Hi Miguel.

 

Despite numberous software updates, a tablet firmware update and a factory reset, show mode still does not display my calendar items or reminders without asking Alexa to show my diary.

 

Please can you provide an update on this issue?

 

Thanks.

 

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