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Rubyredshoes
What's DOS?
Posts: 2
Registered: ‎11-17-2019
Location: GB
Views: 175
Message 1 of 3

Can't drop in or call individual devices they all get called or dropped in on

I have an echo dot and recently bought twp lenovo P10s. all set up ok, alexa app sees all devices but when I try to drop in or call individual devices they all get a call doesn't matter what device I use or what device I say to call and also when I say to alexa on my echo 'drop in on devices' it says this is the only device. I have tried updating apps, deregistering and registering again, renaming devices, networks ok but still no joy. Any advice?

Lenovo Employee lenovo_fans
Lenovo Employee
Posts: 6
Registered: ‎01-28-2019
Location: US
Views: 107
Message 2 of 3

Re: Can't drop in or call individual devices they all get called or dropped in on

Hi,

 

"Drop in " is not yet supported on Smart Tab.

This feature would be released very soon with an "Alexa Show Mode" app update.

 

Thank you

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Rubyredshoes
What's DOS?
Posts: 2
Registered: ‎11-17-2019
Location: GB
Views: 63
Message 3 of 3

Re: Can't drop in or call individual devices they all get called or dropped in on

 

Yeah, just found this out. Hopefully an update to support drop in comes soon.

Cheers for the reply,

Ruby

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