06-02-2019 09:23 AM
Just got the Smart Tab P10 today. Set up and login to my Google account and Amazon account.
Google Assistant and Alexa works in tablet mode but you have to press the icons to activate them.
When docked, the tablet switches to Amazon Show Mode, bluetooth light is On and connected (red mute mic light is off), but Alexa does not respond
I can play a Youtube video in tablet mode, then dock it and the sounds switches to the dock speakers so dock and tablet is bluetooth connected. Any idea why Alexa in Show mode is not responding? And how I can fix it? Thanks
07-15-2019 05:22 AM
I'm having the same issue. Mine actually worked for a couple of weeks though. It just suddently stopped "hearing" me. When I place it on the dock, the Show Mode app starts and the bluetooth connects but it doesn't respond. Help!
07-15-2019 05:46 AM
So, after uninstalling and reinstalling the Alexa app and the Lenovo Show Mode app to no avail, I finally found the fix.... at least for me. All I had to do was unplug the dock, wait a few seconds then plug it back in again. After it came back online and connected to the tablet it starting working again. Ugh..
Hopefully that'll be the fix for others as well.