10-23-2019 01:45 PM
A few days ago my M10 was upgraded to system version:
And that only made matters worse.
For example, an update for Amazon Prime Video, also Amazon Music, failed to install.
And following the previously mentioned fixes here were futile.
I can no longer disable Chrome and install any Amazon apps, installing the Samsung browser didn't help any, and selecting auto start apps via Tablet Manager was impossible because Chrome has been removed from those pages.
I tried to initiate a return, but I'm outside the 30 days since shippment window. Only a 30 day warrenty? I thought is was a year. So now it looks like I'm stuck with this piece of garbage. Live and learn ^^
Anyway, if anyone has anymore ideas, I'd sure like to see them.
10-24-2019 06:53 PM - edited 10-25-2019 01:12 AM
I'm very sorry that our products have cause you trouble.
I have received your feedback and communicated with R & D. We will resolve this issue as soon as possible.
10-26-2019 07:13 AM
Hi, is the update available yet? I could install prime first time but kept crashing every few minutes. I uninstalled and since then unable to install prime or any Amazon apps. After downloading error comes that it cant be installed
10-26-2019 11:45 AM
could you give me the source from where I can download the previous version of ROM 1030 I currently have tb-x505f-s001032_190920_ROW. And I can't use it normally. The tablet constantly closes the application, no matter if it's a browser or a camera or something else.
10-27-2019 06:05 PM
I'm very sorrt that the new software image have the issue that user cannot install Amazon's apps sometimes and we are trying to resolve this issue and release new software as soon as possible.
10-28-2019 08:14 AM
No specific message. As attached
11-01-2019 04:29 PM