09-29-2010 08:19 AM
My work yesterday at T-Mobile store confirmed the same frequency issue that "Flyingbug" paper tape has kindly and succinctly brought forward.
To correct this problem we will have to procure/buy a HUAWEI EM770U and substitute it for the EM770W and we should be good to go with T-Mobile. Does anyone know of a reliable source for this modem to be delivered to Oceanside, CA, USA?
09-29-2010 12:13 PM
09-29-2010 03:14 PM
770u is not for the retail market, you can only purchase a dell mini that comes with 770u from tmo as webconnect package. Best bet is getting an external usb data stick that is capable of aws. Check with tmo for compatible makes and models.
09-29-2010 05:41 PM
The policy that you are describing, which will not allow me to get a part that will work in my Lenovo computer because of some incestuous deal between Dell and T-Mobile really sucks. Pkease tell why I can't just slap the modem that is available at ebay into my Lenovo S10-3t and be running T-Mobile at 3G speeds?
09-29-2010 08:09 PM
That's the question for tmo to answer. I don't work for tmo, am just here to help you with the facts I learned myself from past experiences dealing with att and tmo. You should be able to connect to att 3g with 770w without problems, as long as your 770w is not sim locked. Just enter the static apn with cingular username/password in mobile partner you should be good to go.
09-29-2010 11:33 PM
I did not mean in any way to direct my frustration at you. Your experience with both AT&T and T-Mobile is invaluable in this forum. This thread has been a comedy of errors for me. At first I didn't even know that the Lenovo S10-3t Netbook/Tablet that I had bought, with an obvious SIM slot, had no 3G modem inside. When I finally figured out that there was no modem, I had difficulty obtaining the highest performing modems, which were all coming out of China.
I had always been cozy with AT&T so I naturally gravitated to their Connection Manager software, when I should have gone to the HUAWEI Mobile Partner software. I abandoned AT&T after several attempts and several blocked SIM cards. That's when I moved to T-Mobile and it lit up immediately with Mobile Partner, but it worked only at 2G or EDGE speed. T-Mobile was not yet equipped at that time for 3G service and promised that it would be ready by late August or September 2010. Summer passed and I was engaged in other projects and simply relied on Videography Lab's Junxion Box which houses a Sierra Wireless AC881 producing a 3G hotspot [through AT&T]
Now I am preparing for a video production in Hawaii and the importance of getting Lenovo running 3G has re-emerged as a priority. Thank you for clearly expressing that AT&T 3G should accept my HUAWEI EM770W. That intel alone could save me another procurement hassle.
Tomorrow I will take Lenny and the Junxion Box to AT&T store and insert the AT&T SIM in Lenny using Mobile Partner software to connect. If it works as you say I'm gold. Than I will put the SIM back in the Junxion Box and it should work as it always has. I have reviewed my lab notes from previous AT&T attempts and located all settings.
What could go wrong?
10-14-2010 09:37 PM
A few days later than planned I was able to take the Lenovo S10-3t [Lenny] and the Junxion Box [with Sierra Wireless AC881] to the most well equipped AT&T store in Oceanside. The manager, Ron Manley, was very cooperative and had me hooked in via phone with a laptop connect specialist in Nova Scotia named Wayne Flynn.
We worked for four hours, at first using HUAWEI Mobile Partner with the AT&T SIM that worked perfectly in the Junxion Box but would not "handshake" with AT&T network or give an att profile. It was decided to install AT&T Communication Manager on Lenny. After editing in all settings we did make connection with AT&T network at 3G speed 5 bars. When I opened a browser there was a flurry of AVG anti-virus network windows for the EM770W and we tried every combination including adding AT&T to list of accepted URLs. We pinged, ipconfig'd and did every form of diagnostic but nothing would allow the network to work with either IE or Firefox. It just would not connect!!!
We finally had to let it go as the store became very crowded and noisy and distracting.
It occurs to me that the IMEI number that is registered for AT&T is attached to the modem and that they may only recognize the AC881 IMEI and not the HUAWEI IMEI. Another possibility is that we did not have the complete AT&T dial up modem number set in Communication Manager.
Since the netbook was sold without a modem, the AT&T folks just did not have the data that would enable the connection. Is there anyone who can step up here and help [even with remote machine control] to set up Lenny to be a properly running netbook/tablet with AT&T 3G???
Thanks, Bob Kiger
11-26-2010 01:59 AM