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17 Posts

05-13-2014

Spain

15 Signins

172 Page Views

  • Posts: 17
  • Registered: ‎05-13-2014
  • Location: Spain
  • Views: 172
  • Message 1 of 3

Audio not working properly in U410. Need to retry several times, and then it works

2014-05-13, 8:59 AM

Hi,

I have an U410 with Win 8.1. I went throught the troubles upgrading to 8.1. Installed the Conexant driver 8.65.3.53, and then de Dolby Gui.

However, when I want to: listen to music, see a film with WMP, or see a youtube video, the sound doesn't work and hence, the video doesn't start. If I click retry (or reload the web page) several times, in the end it starts working.

 

Any clues??

 

Thanks

P

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17 Posts

05-13-2014

Spain

15 Signins

172 Page Views

  • Posts: 17
  • Registered: ‎05-13-2014
  • Location: Spain
  • Views: 172
  • Message 2 of 3

Re: Audio not working properly in U410. Need to retry several times, and then it works

2014-05-15, 12:02 PM

Hi again:

I have reinstalled the drivers for the 3rd time, but the problem persists.

And once it starts working, after several retries, then it stops again.

If I go to test speakers, click on "test", sometimes it works and sometimes it doesn't.

Its frustrating, the laptop was bought in Jan.

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17 Posts

05-13-2014

Spain

15 Signins

172 Page Views

  • Posts: 17
  • Registered: ‎05-13-2014
  • Location: Spain
  • Views: 172
  • Message 3 of 3

Re: Audio not working properly in U410. Need to retry several times, and then it works

2014-05-15, 12:24 PM

It seemed that the AUDIODG.EXE memory leak issue was unrelated but...It showed crashin in the event log, and the solution for such service has sorted my sound problem

 

Disable the sound enhancements:

http://i.imgur.com/TTbiv35.jpg

 

And problem resolved.

 

But this is still a fix, not the solution.

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