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7 Posts

12-10-2012

USA

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Audio stutters when listening to music on U410

2013-04-18, 21:53 PM

I have a U410 ultrabook (purchased in Nov. 2012) which has been working fine until a couple weeks ago. Almost any time I try to listen to music now (either online with internet radio or locally with mp3s), the sound will stutter and skip. This happens about once a minute.

 

I haven't installed any new software or changed drivers lately, but the computer does seem to be slowing down a bit compared to when it was brand new.

 

Has anyone else experienced this problem or have any ideas on fixes?

 

 

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1244 Posts

11-02-2011

India

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Re: Audio stutters when listening to music on U410

2013-04-19, 9:12 AM

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

 Please try updating the following to verify the issue is fixed

 

Conexant Audio Driver - Win 7       Conexant Audio Driver - Win 8

 

 BIOS Update

 

Do give this a try and let us know  

 

 

 

Hope This Helps

Cheers!!!

 

 

 

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1244 Posts

11-02-2011

India

1456 Signins

9967 Page Views

  • Posts: 1244
  • Registered: ‎11-02-2011
  • Location: India
  • Views: 9967
  • Message 2 of 4

Re: Audio stutters when listening to music on U410

2013-04-19, 9:12 AM

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

 Please try updating the following to verify the issue is fixed

 

Conexant Audio Driver - Win 7       Conexant Audio Driver - Win 8

 

 BIOS Update

 

Do give this a try and let us know  

 

 

 

Hope This Helps

Cheers!!!

 

 

 

------------------------------------------------------------------------------------------------------------------------------------------------------------------

WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.


                        English Community   Deutsche Community   Comunidad en Español

 

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128 Posts

03-22-2013

Slovenia

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Re: Audio stutters when listening to music on U410

2013-04-19, 18:56 PM

Hi,

I have Y580 and also expirience in audio stutters..can you tell which drivers are most likely to couse trouble?

Is my bios upgradable (v8.00)?

 

Win8, 3630qm, 1tb+ssd

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7 Posts

12-10-2012

USA

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Re: Audio stutters when listening to music on U410

2013-04-23, 3:35 AM

Thanks for the suggestions, RMattoo. I successfully installed the Windows 8 audio driver, but got an error message with the bios update. The error read "ERROR 233 - Only secured capsule is allowed on a SecureFlash system! Status = 1."

 

Anyway though, after a restart, I have been listening to music for about 24 hours without any stuttering. It seems the updated audio driver was enough to fix my problem. If the problem does show up again, I'll post about it here.

 

Thanks for your help!

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