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maga15
Paper Tape
Posts: 5
Registered: ‎01-08-2016
Location: Argentina
Views: 261
Message 1 of 3

Hardware scan

Hi! 

I've been trying to start my hardware scan, but everytime I go for it, the computer gets suuuuper slow, eventually frozes, and I need to reset it. I've already uploaded Lenovo Solution Center, since I thought that could be the reason, but it still fails. What can I do? 

 

Thanks!

 

 

Community SuperMod
Community SuperMod
Posts: 5,317
Registered: ‎06-26-2008
Location: US
Views: 242
Message 2 of 3

Re: Hardware scan

Good day.

Please provide more information about your system (model, OS, recent updates, etc), otherwise it will be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

maga15
Paper Tape
Posts: 5
Registered: ‎01-08-2016
Location: Argentina
Views: 227
Message 3 of 3

Re: Hardware scan

Yes, sure. The laptop is the Lenovo S21e, and I'm using Windows 8.1. It says in Lenovo Solution Center that the series is 

*********, and the BIOS: C4CN14WW(V1.04). Is that enough? 

Thank you. 

 

Mod's Edit: Serial number removed from public view to protect owner from its unwanted use.

 

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