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5 Posts

01-08-2016

Argentina

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Hardware scan

2017-03-31, 22:33 PM

Hi! 

I've been trying to start my hardware scan, but everytime I go for it, the computer gets suuuuper slow, eventually frozes, and I need to reset it. I've already uploaded Lenovo Solution Center, since I thought that could be the reason, but it still fails. What can I do? 

 

Thanks!

 

 

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5554 Posts

06-27-2008

US

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Re: Hardware scan

2017-04-01, 1:04 AM

Good day.

Please provide more information about your system (model, OS, recent updates, etc), otherwise it will be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.

Regards.


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PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

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5 Posts

01-08-2016

Argentina

9 Signins

85 Page Views

  • Posts: 5
  • Registered: ‎01-08-2016
  • Location: Argentina
  • Views: 85
  • Message 3 of 3

Re: Hardware scan

2017-04-01, 15:45 PM

Yes, sure. The laptop is the Lenovo S21e, and I'm using Windows 8.1. It says in Lenovo Solution Center that the series is 

*********, and the BIOS: C4CN14WW(V1.04). Is that enough? 

Thank you. 

 

Mod's Edit: Serial number removed from public view to protect owner from its unwanted use.

 

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