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rcgolfer
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Posts: 14
Registered: ‎04-17-2010
Location: Arizona
Views: 792
Message 1 of 3

How Do I Get Technical Support for my S10-3T?

My battery is taking over five hours to charge up, and the charge doesn't  last.  I have a problem.

 

I have just spent a terribly frustrating hour, trying to find out how to get technical support for this computer.  First off, I cannot find a telephone number on the Lenovo site.

 

Well, O.K.  I tried to get on-line technical support.  It says I need to have a 7 digit model number.  Well, I don't seem to have a 7 digit model number.  I have an S10-3t computer that has a four digit model name, a serial number, and a 10 digit "MO" number, whatever this is.

 

Can somebody please tell me how to contact a Lenovo human being to find out how to resolve my problem? 

 

Community Moderator
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Posts: 2,375
Registered: ‎01-21-2009
Location: DE
Views: 783
Message 2 of 3

Re: How Do I Get Technical Support for my S10-3T?

Hi , sounds that your battery is defective..

S10-3t Model Type 0651-37U  for example thats 7 Digits

http://consumersupport.lenovo.com/ot/en/htmls/1224740365419.html

and in BIOS on Infopage you can found the 7 digit ... , when you have installed Lenovo Toolbox ....

Support in US

 

sincerely KalvinKlein

 

 

Yoga Home 900 - Yoga 2 11- Yoga tablet 2 all WIN 10 1809
Moto Z Play - Moto Z2 Play
rcgolfer
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Posts: 14
Registered: ‎04-17-2010
Location: Arizona
Views: 755
Message 3 of 3

Re: How Do I Get Technical Support for my S10-3T?

Thanks, Kalvin!

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