12-06-2012 05:55 AM
I have an IdeaPad s205. There is a non-reparaible issue: screen flickering.
I live in East Europe, so the Service center is in Poland, an we have to contact a telecenter.
The service did not foind the problem I reported, and told meg to make a video of it. Unfortunately, I have no porper video recording device (bad phone camera). But sent the youtue links.
They told me to send the computer bac k again and again for 4x times, then they will give me a replacement.
But that takes like 2 months, and I need this device for my work.
So, what's the way to contact Lenovo at a higher level to ask for help?
Because the customer service representative can only tell me the same and same again
Thank you very much!