Make sure you have Onekey Recovery software. The desktop icon should look like this.
Machines preloaded with Operating Systems should already have it installed otherwise it is impossible to create factory default recovery disc.
Note:
If you use CD, you'll need 17 CDs
If you use DVD, you'll need only 3 DVDs.
There is a video about the steps mentioned here. Please watch this video.
Is it possible to create your recovery backup using a flash drive instead of DVDs?
My machine came with OKR 3.0.1409 and errors out at 41%. I note there are some references to OKR 7.0 on the online support site but no link to how I can upgrade in order to get a version that works.
Is it okay to create recovery discs when your laptop is infected with malware, virus, or spyware?