05-16-2019 01:46 AM
The Lenovo sales 24/7 chat specialist assured me multiple times the USB-C Dock 40A9 was compatible with my brand new IdeaPad S340, so I bought one. However, the dock doesn't power my laptop, nor does it extend display with DP/HDMI/VGA. It does, however, pick up the sound from the computer. The firmware update cannot find the dock. Was the specialist filling me with BS, or is there something special I need to do to get it working? Or defective? Thanks for chiming in!
05-16-2019 07:56 AM
Hi Douglasson! Welcome to our forums community. Unfortunately the device is not compatible to your machine. This is intended for Thinkpad and not Ideapads. You can refer to this link: https://pcsupport.lenovo.com/us/en/products/accessory/docks/thinkpad-usb-c-dock/40a9/accessories/ACC.... Hope that answers your question.
07-11-2019 07:20 AM
Hello! Do you know what device adapter WOULD be compatible to extend the monitor via the usb-c port for the Lenovo S340 Ideapad? I have one monitor plugged into the HDMI and want to plug the second monitor into the USB-c with a USB-c to HDMI adapter. As the gentleman above said, the adapter I purchased from Lenovo doesn't work and I also bought one from Amazon that also doesnt' work.