01-07-2019 03:30 PM
I am experiencing a problem with my IdeaPad S500 Touch's screen. When I turn it on the screen does not come on, it remains black.The power and charging light etc. all come on as usual, but no screen. If I connect an external monitor it recieves nothing.
This has been an intermitent problem since a Windows update last month. Sometimes if I leave my laptop on with the black screen, it will suddenly work after a wait, on other occassions it starts up with no problems and I do not get the black screen, other times it will never work and I am left being unable to access my laptop at all.
My graphics driver has been updated and everything else seems to be up to date. I'm at a loss with why this is happening and it's making my laptop very unreliable to use.
Could anybody help please?