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Beckyy1
What's DOS?
Posts: 1
Registered: ‎01-07-2019
Location: GB
Views: 164
Message 1 of 1

IdeaPad S500 Touch black screen problem

I am experiencing a problem with my IdeaPad S500 Touch's screen. When I turn it on the screen does not come on, it remains black.The power and charging light etc. all come on as usual, but no screen. If I connect an external monitor it recieves nothing.

 

This has been an intermitent problem since a Windows update last month. Sometimes if I leave my laptop on with the black screen, it will suddenly work after a wait, on other occassions it starts up with no problems and I do not get the black screen, other times it will never work and I am left being unable to access my laptop at all.

 

My graphics driver has been updated and everything else seems to be up to date. I'm at a loss with why this is happening and it's making my laptop very unreliable to use. 

 

Could anybody help please?

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