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sdokania
Blue Screen Again
Posts: 2
Registered: ‎02-08-2014
Location: India
Views: 297
Message 1 of 4

Ideapad U310-Loose Keyboard

Hi, I have Ideapad U310..

 

I have issue with the keyboard.. it feels bit loose to me.. as i press any button it just feels bit shaky..I can see little movement in other keys also. I never had this kind of issue woth other notebook i used till now.

 

Is it by design like this or some assembling/manufacutring defect?

 

Thanks

 

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 261
Message 2 of 4

Re: Ideapad U310-Loose Keyboard

Hi Sdokania,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the Keyboard keys are loose in your U310 Laptop; this is not a manufacturing defect. Please let me know if other key are automatically getting pressed while you press some other key.

 

Hope to hear back soon

 

 Best Regards

Shiva Kumar



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sdokania
Blue Screen Again
Posts: 2
Registered: ‎02-08-2014
Location: India
Views: 255
Message 3 of 4

Re: Ideapad U310-Loose Keyboard

No, No other keys are getting automatic pressed while i press other keys

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 245
Message 4 of 4

Re: Ideapad U310-Loose Keyboard

Hi Sdokania,

 

As none of other keys are affected this is not internal Hardware issue. But I suggest you to contact our Technical Support for Assistance to get the details of nearest Authorized Service Center to get the issue analyzed.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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