02-08-2014 10:19 AM
Hi, I have Ideapad U310..
I have issue with the keyboard.. it feels bit loose to me.. as i press any button it just feels bit shaky..I can see little movement in other keys also. I never had this kind of issue woth other notebook i used till now.
Is it by design like this or some assembling/manufacutring defect?
02-11-2014 08:07 AM
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Keyboard keys are loose in your U310 Laptop; this is not a manufacturing defect. Please let me know if other key are automatically getting pressed while you press some other key.
Hope to hear back soon
02-12-2014 12:12 AM
As none of other keys are affected this is not internal Hardware issue. But I suggest you to contact our Technical Support for Assistance to get the details of nearest Authorized Service Center to get the issue analyzed.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.