03-05-2019 01:03 PM - edited 03-06-2019 01:44 PM
I'm helping a friend with an ideapad U310 Touch with a failing HDD.
Purchased a new Samsung 860 Evo SSD, and cannot get the laptop to boot with anything but the original (failing) HDD in place. If I boot with a known good USB Win10 flash drive in place and the new SSD, the laptop will not POST and show the Lenovo logo. As soon as I switch back to the original drive, it will POST and boot to the windows login screen.
I've tried using the recovery button to get into the BIOS with the old drive, but even after selecting that option from the recovery menu, the machine just boots to windows.
The new SSD works in another machine - shows up in partition manager, and I was able to initialize it to either MBR or GPT partition table type and create partitions with no issues.
After reaching out to Lenovo support for Chat assistance, "Raven" was laughably useless - "Your SSD may not be compatible with the SSD [sic]. You will need to speak to a knowledgable local tech". I *am* a knowledgable local tech Raven darling, I've been doing this over 25 years...
Anyway, I've checked for a BIOS update using the machine serial number, and there isn't one available. It feels to me like the BIOS is hard wired not to boot without a Lenovo original HD (or one with a matching partition structure), which is the kind of thing "Right to Repair" fair usage laws are going to fix (and I will laugh so hard when it does and manufacturers are obligated to actually support their products).
I'm currently cloning the old HDD to the new SSD to see whether the machine will POST and give me the Lenovo logo, but I really want to do a clean install with just a single partition to get rid of the possibility of any corrupted files plaguing the new SSD (I mean, seriously, who wants EIGHT partitions on their drive?!?) .
My rantings aside, can anyone confirm whether there are any known issues with new drives in this model of laptop?
03-06-2019 01:40 PM